“I’m an older person, I’m used to doing things old ways. But when this app came, switching to it — once I saw it — was an easy thing to do. I wanted to do it because I knew our system didn’t work. And this has worked.”
Bob GilMaintenance Supervisor, Tarragon Property Services
“We don’t spend money on software just to say we use this or that. Being a highly entrepreneurial company, it’s all about maximizing spend, creating an ROI. HappyCo has done an outstanding job driving that process.”
Perfecting Quarterlies at GoldOller Real Estate Investments
With HappyCo, GoldOller has perfected quarterly inspections — saving staff time and improving data quality, all while boosting property performance, from average scores prior to HappyCo in the mid 80s to mid 90s now. In addition, move-out charges have increased exponentially, up 17% - 340%.
Maxus speeds Turn & Maintenance and reduces Disputes & Liability
Maxus Properties has achieved greater corporate visibility, faster turns and maintenance, higher damage charges, fewer resident disputes, and reduced legal liability. As well, Maxus has lowered its annual move-out labor by approximately $900,000 and move-in labor by $50,000 to $70,000.
Equity Residential transforms its Move-Out Operations
With HappyCo, Equity has increased its damage chargebacks by 9%, equivalent to $850k in cost recovery, reduced labor by 30–60 minutes per inspection across 50,000 inspections annually and substantially decreased disputes, with some properties reporting up to 50% fewer disputes at move out.
Tarragon delivers Instant Gratification to residents with Real-Time Operations
Since implementing HappyCo, Tarragon has improved resident dispute response times from a couple of days to less than a minute, cut inspection times from 30 to 10 minutes, reduced hotline complaints by 75% and decreased resident move-out disputes by 50%.
Harbor Group Management slashes Due Diligence Inspection Times
Harbor Group, one of the largest owners and managers of multifamily properties with more than 27,000 apartment units, now conducts due diligence inspections 5.6x faster and has lowered acquisition bids and realized substantial returns since implementing HappyCo’s Due Diligence software.
CA Student Living speeds up Turn for 10k rooms at 19 properties
CA Student Living, the fastest growing student housing business in the country, has reduced Turn times, increased damage deposit recovery and has reduced disputed move-out charges by implementing the HappyCo platform.
Steadfast Management optimizes Due Diligence with Unit-Level Data
Steadfast Management, Multifamily owner/operator of more than 38,000 units, turned to HappyCo to improve its ability to collect unit-level data during Due Diligence — leading to increased accuracy for their renovation strategy and capital budgeting for newly acquired properties.
Yellowstone Club Saves 6000+ Hours Annually on Property Inspections
Yellowstone Club manages 220 luxury properties and uses Happy Inspector for its weekly, arrival and departure inspections. The HappyCo platform ensures Yellowstone Club provides a superlative experience for residents & saves the Club $100,000+ annually in inspection-related costs.
Dominium saves millions on bids with Due Diligence Inspections
Dominium, a leading provider of conventional and affordable housing with over 21,000 units, recoups close to 80% time savings for Due Diligence inspections with HappyCo — reducing time spent from 30 hours to less than 7. Dominium now saves millions on new acquisitions with accurate bids.
Fun Eats drives brand alignment with Business Intelligence
With over 80 sports bars, Fun Eats and Drinks, LLC was challenged with standardizing performance and identifying global issues across restaurant operations. With HappyCo, Fun Eats automated its rigorous audit process, addressing issues faster and earning higher customer satisfaction.
Royse & Brinkmeyer eliminates 1400 hours of Turn Operations
Royse & Brinkmeyer, a student housing business, eliminated lag time between move-out inspections and scheduling repairs from a ½ day to minutes, saving 1400 hours for every turn across 350 units. And it vastly improved time to return resident deposits to within two hours of the unit inspection.
McEnearney Associates, a full-service real estate and rental provider managing more than 500 homes in the DC area, deployed HappyCo to speed up their inspection workflow. The HappyCo platform exceeded their expectations, dramatically improving their move-in & move-out operations.
M A P Property Management dramatically reduces inspection labor
M A P Property Management, overseeing 390 units in Southern California, reduced labor by 80% on inspections by implementing the HappyCo platform. The platform has also virtually eliminated tenant move-out disputes & has improved overall tenant attention to landscaping & curb appeal.
Jetts Fitness maximizes Franchise Excellence across 200+ locations
Jetts turned to HappyCo to streamline facilities and gain insight into franchise operations across 200+ locations. Since implementing, member satisfaction scores have increased 100%, inspection times have decreased 350% and maintenance resolution times have improved by 6X.