Happy Force

Remote maintenance solution to retain staff and residents

Improve resident and technician satisfaction with 24/7 remote maintenance assistance from experienced multifamily experts.

Meet the Happy Force service offering

Open maintenance positions causing work orders to pile up? Losing residents to your competitors due to slow maintenance response?

Our Happy Force technicians can fix all of that.

“My staff loves it because it kind of alleviates the stress of work orders or emergency calls that aren't necessarily emergencies.”

Dylan Farmer, Area Maintenance Manager

Let our maintenance techs help your maintenance techs

Boost onsite team productivity
Our patent-pending solution reduces the average time to close tickets by up to 40%, allowing onsite teams to focus on the critical tickets.

A woman looking at her tablet, reviewing maintenance work orders that are assigned to Happy Force

Retain your technicians
Our industry trained technicians deflect up to 43% of non-emergency after-hours maintenance issues, reducing your team’s on-call demands.

A resident on her phone on FaceTime showing her apartment thermostat with Happy Force on the phone

Increase resident satisfaction & renewals
Proactive maintenance interactions lead to more renewals. Happy Force responds to submitted tickets in less than 60 minutes.

A screenshot of a dashboard showing occupancy rate, renewals, and resident sentiment for an apartment community

Happy Force delivers results you can see

40%
decrease in average time to close maintenance issues across your portfolio.
87
average resident NPS after their Happy Force experience.
43%
of non-emergency after-hours maintenance issues deflected.
<60mins
mean time to a resident being contacted by a remote technician.
Ready to delight residents with a better maintenance experience?
Chat with our team about Happy Force today!
Book a Demo
Trusted by leading property management companies
Mark-Taylor
Cushman & Wakefield
Freddie Mac Multifamily
Paradigm Management II, LP
GoldOller Real Estate Investments

Happier teams. Happier residents. Happier communities.

View All Stories

"Happy Force allows us to service our residents with the exceptional response time they desire and deserve, responding within 3 minutes of submitting a maintenance request! Our residents are receiving personalized attention and direct communication so Happy Force can understand and address the issue promptly, providing a resolution within 12 minutes, or minimizing the onsite team’s workload by gathering additional information, ensuring efficient problem-solving."

Heidi Turner
Heidi Turner
Principal & Cofounder
Blanton Turner

“We’ve been so focused over the last several years on trying to find solutions to reduce operational inefficiencies and alleviate unnecessary strains on our teams. Through that time, maintenance solutions have remained status quo. Happy Force is a disruptor in the maintenance sphere and the future of on-call service. I believe this product is really revolutionary.”

Kellie Bossert
Kellie Bossert
Vice President of Asset Management
Pegasus Residential
INTEGRATIONS

Supercharge your PMS with integrated HappyCo products

Happy Force seamlessly integrates with leading property management systems to help streamline your onsite workflows.

Discover Integrations
The HappyCo logo, surrounded by the logos of their integration partners, popular property management systems

Good things come in threes

Happy Force is even more powerful when used with HappyCo's other solutions.