Make Resident Satisfaction Your Native Language

Provide your residents with convenient tools and always-on communication that makes them happy to call your properties “home.”

Give your residents the best experience.

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UC | #3 Maintenance Workforce UC | #3 Maintenance Workforce UC | #3 Maintenance Workforce UC | #3 Maintenance Workforce UC | #3 Maintenance Workforce

From a property management company with:
3W+
3Test
3M+
3Test

UC | #2 Maintenance Workforce UC | #2 Maintenance Workforce UC | #2 Maintenance Workforce UC | #2 Maintenance Workforce UC | #2 Maintenance Workforce

From a property management company with:
2M+
2Test
#2M
2Test

“A big part of our maintenance workforce is Hispanic team members who communicate in their native language. We need a tool that supports all of our team members.

From a property management company with:
180+
PROPERTIES
28K+
UNITS

RS - It’s 100% true—maintenance is the end-all-be-all when it comes to resident satisfaction. Finding good maintenance technicians is hard.

From a property management company with:
20+
PROPERTIES
6K+
ASSETS

RS - We want our residents to feel like they’re being listened to, that their tickets are being completed, and that we want them to be happy.”

From a property management company with:
95+
PROPERTIES
24K+
UNITS
Source: Excerpts from HappyCo customer calls

“The most important thing for our residents is cutting down on the time to complete work orders. I think that will ultimately really help the resident retention here.”

From a property management company with:
30+
PROPERTIES
7K+
UNITS
THE PROBLEM

From lead to lease to renewal, give your residents an ultra-convenient experience.

There’s no one-size-fits-all approach for joyful residents, and unfortunately, it’s a lot easier for an angry resident to leave a bad review than a happy resident to write a positive one.

Today’s residents need digital-first tools

If you’re asking residents to send checks rather than paying rent online, you’ve already made their life more complicated than it needs to be.

No one forgets a negative maintenance interaction

Submitting a work order (and getting a response) shouldn’t be a hassle. If it is, your residents are likely to look elsewhere.

A lack of communication leads to confusion

Informing residents about upcoming events, inspections, etc. in advance makes them feel like a VIP. Leaving them in the dark… doesn’t feel so sparkly.

THE SOLUTION
THE BENEFITS

How HappyCo helps you win your residents’ hearts

Provide a central community platform

Create a more engaging digital community via a branded community app so you can:

Invite direct communication between residents, maintenance technicians, and other onsite team members

Allow your residents to pay rent, submit maintenance requests, and book amenities

Send your residents surveys, upcoming event promotions, and community-wide news

Give your residents an easy platform to purchase and track their renters insurance policy

Learn More

Level up your maintenance experience

Don't let maintenance affect your renewals! Augment your onsite team 24/7/365 with experienced remote maintenance technicians who:

Create fully scoped work orders so your onsite team can resolve tickets faster

Coach willing residents through the process of fixing issues themselves

Communicate with your residents how they want—be it text, phone call, or video chat

Respond to resident work orders in less than 60 minutes

Learn More

Give residents a place they’re proud to call home

It’s easy to keep your communities looking top-notch with a property maintenance platform that:

Tracks exterior and amenity maintenance issues to maintain curb appeal and aesthetics

Reduces unit turn time so residents can move into their new home faster

Helps onsite teams stay on top of community inspections

Makes tracking and completing resident work orders a breeze

Learn More
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