Hey! We’re HappyCo.

We’re everyday people with an extraordinary purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities.

We’ve got a thing for people and their properties

When customers use our software, their communities get stronger. Our tools empower everyone in multifamily to improve their operations and maximize returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo.

See Why HappyCo

We’re writing a new chapter in our customers’ stories

HappyCo is changing the way millions of units are being managed, across North America and beyond. But don’t just  take our word for it. Ask our customers. They’re seeing the difference our solutions can make — for their teams, their properties, and their residents. We’d love to show you how.

View Customer Stories

We like numbers. They show us where we’re heading...

The Happy platform enables property managers, owners, and lenders to take better care of millions of apartments. Our tools capture all the photos, details, and rich data our customers need to manage and maintain their properties better.

...and where we’ve been

In 2011, CEO Jindou Lee, a successful entrepreneur turned real estate investor, found himself over-leveraged when several properties he owned turned simultaneously. He needed to recoup his residents’ deposits to quickly rehab the properties and put them back on the market, but he soon discovered he had no recourse to those deposits, as his property management companies lacked sufficient documentation. The traditional paper property inspection process had failed. Jindou wanted to find a mobile solution that could provide better documentation for property inspections and streamline operations functions, but there was nothing like it on the market. So he decided to make his own. With his background in tech and design, he joined forces with his friend Andrew Mackenzie-Ross, a brilliant software developer. Together, they worked with early customers to understand how they conducted inspections, identified their pain points, and collaborated on an ideal solution. The Happy Platform quickly became the leading mobile inspection solution for property managers, with hundreds of businesses signing on in the first year.

In multifamily, news travels fast, and when word got out about our tools, it wasn’t long before HappyCo was working with some of the leading names in the industry, including some of the top 50 NMHC owners and managers. Working closely with these partners, we realized that we were all united by a common goal: to produce better property conditions, enable more effective staff, and create happier residents. This insight led HappyCo to expand our offerings to include business intelligence, task management, and certified integration with the leading property management systems, starting in 2016 with Yardi Voyager and now including MRI, RealPage, Entrata, ResMan, Rent Manager and AppFolio. In 2018, HappyCo joined forces with Freddie Mac Multifamily to introduce the Optigo Happy℠ inspection platform, a tool to help multifamily lenders connect seamlessly with Freddie Mac to deliver the data needed to underwrite and close loans faster. Our product and service suite has continued to expand with the addition of Happy Due Diligence and Call Complete in 2021 and the virtual maintenance service, Happy Force, in 2022.

Today, HappyCo is thriving, profitable, and continues to evolve our offerings to better serve the needs of multifamily. Whether we’re introducing powerful remote features designed to help lessen the lingering market impacts that resulted from COVID-19, building new products, or pursuing new integration partners, we’re always striving to make life better for multifamily communities. We love what we do, and we wouldn’t have it any other way.

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The path to happiness

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Company founded

Jindou Lee and Andrew Mackenzie-Ross found Happy Inspector in Adelaide, Australia to enable better property inspections.

Dec 2011

Happy Inspector iOS

The first version of the Happy Inspector mobile app launches on Apple’s iOS platform.

Jan 2012

Headquarters move to U.S.

The Happy Inspector team moves its headquarters to Silicon Valley.

Apr 2012

500 Startups

HappyCo raises its first seed round from 500 Startups and leading angel investors.

Oct 2012

San Francisco office opens

New headquarters are established in San Francisco, California.

Jan 2013

Rating t-shirts for Happy Inspector

CEO Jindou Lee creates “What’s your rating?” t-shirts, a fan favorite, showcasing ratings from Sparkling, Perfect, Trashed, and more.

Apr 2013

10,000 units

HappyCo celebrates over 10,000 units on the Happy Platform.

Dec 2013

Adelaide office opens

The Australian office opens in Adelaide to house HappyCo’s engineering and design teams.

Jun 2014

Series A1

HappyCo raises its Series A1 with Point Nine Capital leading the round.

Dec 2014

Happy Inspector web

The Happy Platform expands beyond mobile to web, adding remote management capabilities.

Jul 2015

Happy Inspector Android

The Happy Inspector mobile app launches on Google’s Android platform.

Oct 2015

Introducing HappyCo

To celebrate our broader range of offerings, we officially become HappyCo, reflecting the variety of multifamily solutions we offer.

Dec 2015

1M inspections

HappyCo celebrates the one-millionth inspection powered by our platform.

Apr 2016

Series A2

HappyCo raises its Series A2 with investors Sandalphon Capital, Larsen Ventures, and E-Merge participating in the round.

Oct 2016

25M photos

HappyCo celebrates more than 25 million photos captured with Inspections.

Nov 2016

Happy API

The Happy API makes it easier for companies to integrate HappyCo data with corporate applications and databases.

May 2017

Due Diligence

HappyCo launches Due Diligence module for faster, more accurate property acquisitions.

Aug 2017

Lease File Audit

HappyCo transforms lease file audits with collaborative web-based tools and reports.

Dec 2017

Freddie Mac Multifamily collaboration

Freddie Mac Multifamily introduces Optigo Happy℠ powered by HappyCo, to lenders, digitizing the inspection process for less paperwork, better data, and faster report submission.

Jan 2018

1M units

The Happy Platform welcomes its millionth unit.

Jan 2018

Series A3

HappyCo raises its Series A3 with investors PieLab Council Capital, Alium Capital Management, and Tempus Partners participating in the round.

Mar 2018


Powered by Looker, HappyCo’s Insights drives smarter business decisions with instant intelligence on property data.

Jun 2018

100M photos

HappyCo celebrates more than 100 million inspection photos.

Apr 2019


HappyCo launches Tasks, a tool to streamline work orders and empower better maintenance.

Oct 2019

Live Inspections

Live Inspections launches, allowing property managers to conduct reliable, virtual inspections, minimizing travel for safer, more efficient operations.

May 2020

Guest Inspections

The Guest inspection feature empowers residents or vendors to complete web-based remote inspections, no app or registration required.

May 2020

Virtual Inspections

Freddie Mac Multifamily, together with HappyCo, introduce Virtual Inspections for conducting reliable origination inspections remotely amidst the COVID-19 pandemic and beyond.

Jul 2020

Global template editor

Inspections adds new business-wide templates and report styles editor features, enabling better standardization across property portfolios.

Nov 2020

Strategic investments

HappyCo raises strategic investment from industry leading real estate firms including CA Ventures and Callahan Family Office.

Jan 2021

Introducing Happy Suites

HappyCo launches the Happy Property, Happy Lending, and Happy Due Diligence suites to address multifamily’s most critical property operations and acquisitions workflows.

Feb 2021

Call Complete acquisition

HappyCo acquires Call Complete, a mobile-first answering service platform built for multifamily teams.

Apr 2021

Series B

HappyCo raises its Series B with Camber Creek leading the round.

Jan 2022

3M Units

The HappyCo platform welcomes its three-millionth unit.

Jan 2022

Yuhu acquisition

HappyCo acquires Yuhu, a Canadian-based rental lifecycle management platform.

Nov 2022

10-year anniversary

HappyCo celebrates a milestone anniversary.

Dec 2022

SOC 2 Type II

HappyCo successfully obtains its SOC 2 Type II certification meeting the highest standards of security in the industry.

Dec 2022

Adelaide office expansion

The Australian engineering and design teams move into a new, larger office in Adelaide.

Dec 2022

200 employees

HappyCo welcomes its two hundredth associate.

Jan 2023

400M photos

HappyCo reaches over 400 million inspection and work order photos.

Apr 2023

Multifamily Solutions to Smile About

HappyCo debuts new software and service solutions with the introduction of three new product lines: Happy Asset, asset management solutions; Happy Property, onsite management solutions; and Happy Force, remote maintenance solutions.

Jun 2023

Happy Property: Maintenance app

The new consolidated app is launched, replacing the individual Tasks and Inspections apps.

Aug 2023

Centralized Maintenance & JoyAI

Powered by our custom-trained, JoyAI, the platform automates and optimizes maintenance scheduling and technician matching to 24/7 resident communications, and intelligent inventory management.

Apr 2024

Meet the people behind the products

We strive for collaboration over hierarchy and recognize that leadership is as important as management. Together we bring decades of experience in enterprise and consumer SaaS, real estate technology, design and gaming, sales and marketing, management consulting and global investment banking – but our collective superpower is a shared passion to create products that make our customers happy.

Jindou Lee
Founder & CEO
Andrew Mackenzie-Ross
Ben Nowacky
Christina Fox
VP, Customer Success
Justin Morrison
Michael Raab
VP, Sales
Keith Nelson
SVP, Services & Integrations
Jennifer Bolduc
VP, People

Multiple locations, one tight-knit team.

We’re eclectic, diverse, intelligent, and silly. We dream big and build ground-breaking software. Each of us brings our own mix of what makes us happy at work, embarking on a daily journey of reinventing business tools and enterprise culture.

Discover life at HappyCo

View Careers
Why do we love working at HappyCo? Come see for yourself.

We’re backed by the best

Meet the investors behind HappyCo’s journey so far.

Extra! Extra!

Read all about our press and media spotlights. For media enquiries or resources please contact us at press@happy.co


You’re in good company

Join the host of businesses finding solutions for their property operations and workflows through HappyCo.

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