Solutions

Boosting property operations

Better data, better decisions

Accurate mobile inspections

Faster turns for fuller communities

Preventative Maintenance New

Preventative Maintenance

Sweat the small stuff

Life Safety New

Protect what matters most

Curb Appeal New

Put your best face forward

Ongoing Maintenance New

Ongoing Maintenance

Fix issues fast

Call Management New

Call Management

Turn missed calls into opportunities

Property Walk New

Assess investments

Deliver the details

Lease Auditing New

Get revenue insights

Origination Inspection New

Origination Inspection

Underwrite with ease

Explore

Learn & Connect

The latest from HappyCo

Customer Stories

Celebrating stories of success

Tools and tips for multifamily

HappyCo University

Customer launch training

Visit the knowledge center

Building on the Happy platform

Featured

Build or Buy? Top Things to Consider Before Taking Your Property Operations System In-House

Why property owners need HappyCo’s data-driven property operations software

Voices Podcast & Blog

Perspectives from multifamily

Darlene Hunter: Improving Your Due Diligence

Company

About

Who we are and our story

How we drive value for customers

Latest news and media updates

Careers

Discover life at HappyCo

Work with the HappyCo team

Latest

HappyCo Wins Prestigious PropTech Breakthrough Award For “Residential Property Management Platform of the Year”

HappyCo Wins Prestigious PropTech Breakthrough Award For “Residential Property Management Platform of the Year”

PropTech Breakthrough

Customer Stories

HappyCo University

Browse articles, tools, tips, and news

Build or Buy? Top Things to Consider Before Taking Your Property Operations System In-House

Tazha Layman
VP, Marketing

Property Management Systems (PMS) and property operations software have imperceptibly become a necessity, the heart of the multifamily business ecosystem. Every property owner, from small to boutique, corporation to multinational, will eventually come across this conundrum: to build or buy their operations platform, at least once in their career. While it’s true that some larger multifamily ownership groups and property management companies have developed their own proprietary PMS or property operations software in house, it’s definitely the exception, not the rule. Here are the things to consider before deciding to build your own property management platform or operations software.

Industry Insights

Why property owners need HappyCo’s data-driven property operations software

Property owners have a lot on their plates. From hiring the right managers to vacancies to compliance with local, state, and federal laws, it seems that the merry-go-round of multifamily property ownership never stops. The good news is that property operations software can help.

Industry Insights

Why property owners need HappyCo’s data-driven property operations software

Property owners have a lot on their plates. From hiring the right managers to vacancies to compliance with local, state, and federal laws, it seems that the merry-go-round of multifamily property ownership never stops. The good news is that property operations software can help.

Industry Insights

The Next Frontier in Resident Satisfaction? Look No Further Than Your Answering Service

With the right multifamily answering service, every incoming phone call to your community can be an opportunity to increase resident retention, convert prospects, and deliver incredible customer service. To choose a call management technology that ensures high residence satisfaction, ask yourself three simple questions.

Industry Insights

The Next Frontier in Resident Satisfaction? Look No Further Than Your Answering Service

With the right multifamily answering service, every incoming phone call to your community can be an opportunity to increase resident retention, convert prospects, and deliver incredible customer service. To choose a call management technology that ensures high residence satisfaction, ask yourself three simple questions.

Industry Insights

Multifamily Due Diligence Checklist: 5 Steps to Faster, More Accurate Acquisitions

Jumpstart your due diligence inspections and provide more accurate information to potential owners with this must-have checklist for multifamily property acquisitions.

Industry Insights

Multifamily Due Diligence Checklist: 5 Steps to Faster, More Accurate Acquisitions

Jumpstart your due diligence inspections and provide more accurate information to potential owners with this must-have checklist for multifamily property acquisitions.

Industry Insights

Make Readies Made Easy: 5 Steps to Efficient Turns

When time spent turning units means money lost renting them, how can your teams get apartments ready in record time? Director of Happiness Mike Ramseyer shares 5 simple steps.

Industry Insights

Make Readies Made Easy: 5 Steps to Efficient Turns

When time spent turning units means money lost renting them, how can your teams get apartments ready in record time? Director of Happiness Mike Ramseyer shares 5 simple steps.

Industry Insights

The Multifamily Worker Shortage Playbook: 13 Strategies for Talent Acquisition and Employee Engagement

With a record-shattering 10 million jobs available in the U.S. economy, multifamily employers are far from alone as they struggle to find the right people to fill open roles.

Industry Insights

The Multifamily Worker Shortage Playbook: 13 Strategies for Talent Acquisition and Employee Engagement

With a record-shattering 10 million jobs available in the U.S. economy, multifamily employers are far from alone as they struggle to find the right people to fill open roles.

Product Updates

The connected property

Scattered systems. Backlogged work orders. And that ambitious plan to “put your resident first” buried under piles of paper. Sound familiar?

Product Updates

The connected property

Scattered systems. Backlogged work orders. And that ambitious plan to “put your resident first” buried under piles of paper. Sound familiar?

Work Orders in a Remote World

With COVID-19, multifamily operations became more complex. Tune in to this NAA APTvirtual panel featuring HappyCo customers Alex Cuenca, Carrie Caudill, and Nick Hecox discussing how technology simplifies work orders and make ready projects in a remote world.

Work Orders in a Remote World

With COVID-19, multifamily operations became more complex. Tune in to this NAA APTvirtual panel featuring HappyCo customers Alex Cuenca, Carrie Caudill, and Nick Hecox discussing how technology simplifies work orders and make ready projects in a remote world.

Product Updates

Introducing HappyCo Q1 Releases

With so much in flux for multifamily, HappyCo's Q1 product updates are set to improve your property workflows, helping dispersed teams collaborate more effectively than ever as they collect, share, and act on the data that matters most.

Product Updates

Introducing HappyCo Q1 Releases

With so much in flux for multifamily, HappyCo's Q1 product updates are set to improve your property workflows, helping dispersed teams collaborate more effectively than ever as they collect, share, and act on the data that matters most.

Industry Insights

The 5 must-haves for multifamily launches

When multifamily communities consider new software, how can they be sure the launch process will live up to expectations? HappyCo spoke with industry leaders to learn the must-haves of software training — from interface essentials to post-launch partnership.

Industry Insights

The 5 must-haves for multifamily launches

When multifamily communities consider new software, how can they be sure the launch process will live up to expectations? HappyCo spoke with industry leaders to learn the must-haves of software training — from interface essentials to post-launch partnership.

Industry Insights

Mastering remote management

With COVID-19 cases increasing this winter, now is the time to refine the way you manage multifamily teams remotely. HappyCo is here to help — sharing top strategies from industry leaders who oversee on-site and off-site teams.

Industry Insights

Mastering remote management

With COVID-19 cases increasing this winter, now is the time to refine the way you manage multifamily teams remotely. HappyCo is here to help — sharing top strategies from industry leaders who oversee on-site and off-site teams.

Product Updates

Introducing HappyCo Q4 product releases

How do you get teams on the same page when so much is changing in multifamily operations? With solutions that help create alignment and boost efficiency better than ever before. Introducing: HappyCo’s Q4 product lineup!

Product Updates

Introducing HappyCo Q4 product releases

How do you get teams on the same page when so much is changing in multifamily operations? With solutions that help create alignment and boost efficiency better than ever before. Introducing: HappyCo’s Q4 product lineup!

Industry Insights

How should finance teams pivot in a pandemic?

What role should a finance department play in a pandemic? HappyCo’s VP of Finance highlights the fundamental ways finance teams should shift their focus — from leadership and communication to data and testing.

Industry Insights

How should finance teams pivot in a pandemic?

What role should a finance department play in a pandemic? HappyCo’s VP of Finance highlights the fundamental ways finance teams should shift their focus — from leadership and communication to data and testing.