Last updated: February 18, 2021
“SERVICES” MEANS, WITHOUT LIMITATION, THE FOLLOWING, INCLUDING ANY UPDATES AND SUBSEQUENT VERSIONS THEREOF:
“APPS” MEANS, WITHOUT LIMITATION, THE HAPPYCO IOS AND ANDROID APPS, INCLUDING ANY UPDATES AND SUBSEQUENT VERSIONS THEREOF.
“RELATED SOFTWARE” MEANS, WITHOUT LIMITATION, HAPPY API, AND ANY UPDATES AND SUBSEQUENT VERSIONS THEREOF.
You may not access the Services, Apps, and/or Related Software if you are a competitor of HappyCo, except with HappyCo’s prior written consent. In addition, you may not access the Services, Apps and/or Related Software for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
You are responsible for obtaining and maintaining all devices and other equipment and software, and all internet service provider, mobile service, and other services needed for your access to and use of the Services, Apps and Related Software and you will be responsible for all charges related to them.
In order to use certain features of the Website, Services, Apps and/or Related Software you may be required to register for an Account and provide certain information about yourself (and your company or organization) as prompted by the account registration form. HappyCo will have the sole discretion to approve or decline an Account.
You represent and warrant that: (a) all required registration information you submit is truthful, complete and accurate; (b) you will maintain the accuracy of such information; (c) you are authorized to form a binding contract with HappyCo; and (d) you are authorized to register and access certain features of the Website, Services, Apps and/or Related Software on behalf of your company and organization on the terms and conditions set forth herein.
If you wish to utilize certain features of the Website, Services, Apps and/or Related Software where payment is required, it is your responsibility to maintain and update your registration information, your ACH bank transfer information (as applicable) and your credit card or debit card information and to promptly notify your bank of any changes to your billing information or the loss, theft, or unauthorized use of your credit card or debit card number. At HappyCo’s option and without any obligation to do so, HappyCo may verify your information prior to approving (or declining) your Account.
In setting up an Account, you will not (a) select or use as a user name a name of another person with the intent to impersonate that person; (b) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (c) use as a username a name that is otherwise offensive, vulgar or obscene. HappyCo reserves the right to refuse registration of, or cancel a username in its sole discretion. You are solely responsible for activity that occurs on your Account and will be responsible for maintaining the confidentiality of your password. You will not use another user’s Account without such other user’s express permission. You will immediately notify HappyCo in writing of any unauthorized use of your Account, or other Account related security breach of which you are aware.
HappyCo may terminate your access to all or any part of the Services, Apps and Related Software at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate your Account, you may do so by following the instructions in the Account or by contacting our accounts department at firstname.lastname@example.org.
HappyCo imposes certain restrictions on your use of the Website, Services, Apps and Related Software. You are prohibited from violating or attempting to violate any security features of the Website, Services, Apps and Related Software, including without limitation: (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of Website, Services, Apps and Related Software, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Website, Services, Apps and Related Software, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing;” (d) using the Website, Services, Apps and Related Software to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Website, Services, Apps and Related Software; (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by HappyCo in providing the Website, Services, Apps and Related Software; (g) transferring, distributing, reselling, leasing, licensing, or assigning the Website, Services, Apps and Related Software otherwise offer any of the foregoing on a standalone basis; or (h) using or accessing the Website, Services, Apps and Related Software to develop a product or service that is directly competitive with HappyCo’s products or services. Any violation of the foregoing may subject you to civil and/or criminal liability.
You agree to the pricing and fees published on the Website (unless otherwise agreed by you and HappyCo), including all conditions related to such pricing and fees, for the Services and/or Related Software, which may be updated from time to time by HappyCo. If you do not agree to any changes in pricing and fees or conditions, then your sole recourse is to is to discontinue use of the Services, Apps and all Related Software.
HappyCo reserves the right to suspend or terminate this your Account and access to any Services, Apps and/or Related Software if you fail to pay the fees related to such Services, Apps and/or Related Software. HappyCo may impose interest at a rate equal to the lesser of 1% per month, or the maximum amount permitted by applicable law for any past due payment, as well as all expenses of collection. HappyCo reserves the right to impose an administrative fee in the event Account access is suspended and thereafter reinstated. You agree and acknowledges that HappyCo has no obligation to retain your data upon suspension or termination of a subscription beyond the designated term stipulated in the Account or as otherwise required by applicable law.
HappyCo generally charges and collects non-refundable fees in advance for use of the Services and/or Related Software. HappyCo will automatically renew your subscription unless you give notice to HappyCo of non-renewal at least 30 days before the end of the relevant subscription term. HappyCo will charge your credit card or other payment method every month or year, depending on your authorization and subscription type. HappyCo grants no refunds or credits for partial months or years.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties. HappyCo charges for the Service excludes taxes, taxes, phone and Internet access charges and other data transmissions. Your invoice may include taxes, levies or duties that HappyCo is required to collect by applicable taxing jurisdictions.
You may upgrade or downgrade the subscription plan for a Service and/or Related Software at any time during the term by written notice to HappyCo (downgrades are only available with monthly subscription accounts, from one paying level to another; provided, however, you may not downgrade from a paying account to a free account). The change will be applicable to the next billing cycle following HappyCo’s receipt of such written notice. For any upgrade or downgrade in package level, the credit card or other billing method that you provided as part of your Account will automatically be charged the new rate on your next billing cycle.
HappyCo will not extend any credit or refund for partial months of service in the case of downgrades to a monthly subscription. The expiration/renewal date of a subscription to a Service and/or Related Software, whether monthly or annual, will not change based on any downgrade by you. Fees may not be credited towards other Services and/or other Related Software. Additional users added by you will be considered immediate upgrades to the applicable Service and/or Related Software. You will maintain with HappyCo a valid credit or debit card as part of the Account at all times unless alternative methods of payment have been agreed upon. Regardless of your payment method, your subscription to an applicable Service and/or Related Software authorizes HappyCo to charge your Account. This authorization will remain valid until 30 days after termination or cancellation of your subscription, whereupon HappyCo may charge your billing method for any outstanding charges as may be applicable. You agree to provide and maintain complete and accurate billing and contact information. This information includes your legal name or company name, credit card and billing address, email address, name and telephone number of an authorized billing contact. You agree to update this information immediately upon change to it or in the event of a lost or stolen credit card or debit card. If the contact or billing information you have provided is false or fraudulent, HappyCo reserves the right to terminate your access to the applicable Service and/or Related Software in addition to any other legal and equitable remedies.
You agree to maintain a minimum level subscription in order for HappyCo to store and maintain data as part of the Services and/or Related Software. Failure to maintain the minimum agreed subscription will result in termination of your Account. If no minimum level subscription has been agreed, then it will default to a subscription level reasonably determined by HappyCo unless otherwise agreed in writing.
If you cancel a subscription and later wish to resume a subscription to a Service and/or Related Software within a 12-month period from the date of cancellation then it is subject to a reactivation fee of no less than US$299.00. HappyCo does not backup Account data for more than 30 days after a cancellation and HappyCo may not be able to fully re-instate Account data.
The Services and/ Related Software include a maximum storage designated by the contract for each Account, and storage space in addition to this amount will submit you to additional fees as determined by HappyCo’s additional storage fees at the time. HappyCo will not be responsible for notifying you when your storage limit is approaching or has reached the permitted storage limit. HappyCo’s failure to notify you will not affect your responsibility for such additional storage charges. HappyCo reserves the right to establish or modify its general practices and limits relating to storage of user data. Extra data in excess of your storage limits will incur an additional monthly cost.
As part of the Services, Apps and Related Software, HappyCo may supply forms, templates and documents (collectively, “Forms”) for your convenience only. You agree that the Forms are not intended to provide and do not constitute legal or other professional advice or services of any nature to you or any third party. You acknowledge and agree that the Forms are provided to you on the basis that you understand and are solely responsible for the legal requirements surrounding their use in connection with real property management or for any other purpose (including without limitation, real property inspections) in your local, state and federal jurisdiction, and that any use or reliance on the Forms is at your own risk. You should consult an attorney before using or relying on the Forms for any purpose in your jurisdiction. In no event will HappyCo and its affiliates be liable for any damages of any kind or nature, expenses (including attorney’s fees and costs) or any claim arising from or in connection with your or any third party’s the use of the Forms.
The Website, Services, Apps and Related Software may contain links to third-party websites and services (“Third-Party Services”). Such Third-Party Service are not under the control of HappyCo, and HappyCo is not responsible for any Third-Party Services. HappyCo does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services. You use all Third-Party Services at your own risk, and should apply a suitable level of caution and discretion in doing so. When you use any of the Third-Party Services, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Services.
The Services, Apps and/or Related Software may allow you or third parties authorized by you to upload or provide to HappyCo images, photos, video, data, text, listings and other content (“User Materials”). By uploading or otherwise providing User Materials to the Services, Apps and/or Related Software you grant (on behalf of yourself and each third party authorized by you) HappyCo an irrevocable, perpetual, royalty-free worldwide license to: (i) use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, modify, exploit, prepare derivative works of or incorporate into other works, and translate your User Materials, in connection with the Services, Apps and Related Software without any obligation to account to you or compensate you for such use of User Materials; and (ii) sublicense these rights through multiple levels, to the maximum extent permitted by applicable law. HappyCo will not pay you for your User Materials or to exercise any rights related to your User Materials set forth in the preceding sentence. HappyCo may remove or modify your User Materials at any time. You are solely responsible for all User Materials made through your Account or that you otherwise make available through the Services, Apps and Related Software.
THE SERVICES, APPS AND RELATED SOFTWARE (INCLUDING WITHOUT LIMITATION, THE FORMS, ANY DATA CONTENT AND MEDIA MADE AVAILABLE AS A PART THEREOF) ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. HAPPYCO, AND ITS DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, SERVICE PROVIDERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (A) THE SERVICES, APPS AND RELATED SOFTWARE WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (B) THE USE OF THE SERVICES, APPS AND RELATED SOFTWARE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE, OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; (C) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (D) ANY DATA, MEDIA, CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (E) THE RESULTS OF USING THE SERVICES, APPS AND RELATED SOFTWARE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS. YOUR USE OF THE SERVICES, APPS AND RELATED SOFTWARE IS SOLELY AT YOUR OWN RISK.
THE SERVICES, APPS AND RELATED SOFTWARE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS, AND COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. ELECTRONIC COMMUNICATIONS PRIVACY ACT NOTICE (18 USC 2701-2711): COMPANY MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE WEBSITE, SERVICES, APPS OR RELATED SOFTWARE OR ANY PROPERTY LINKED TO THE FOREGOING.
IN NO EVENT SHALL HAPPYCO, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE WEBSITE, SERVICES, APPS AND RELATED SOFTWARE (INCLUDING, WITHOUT LIMITATION, ANY USER MATERIALS AND FORMS) (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE), (III) FOR YOUR RELIANCE ON THE SERVICE OR (IV) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) ONE-HUNDRED U.S. DOLLARS ($100.00) OR, IF GREATER, THE FEES PAID BY YOU FOR THE SERVICE IN THE PRECEDING SIX (6) MONTH PERIOD. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS HAPPYCO AGREES OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND HAPPYCO ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Any arbitration must be commenced by filing a demand for arbitration with the JAMS within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim; and there will be no right to any remedy for any claim not asserted within that time period. If applicable law prohibits a one-year limitations period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.
You and HappyCo agree that if any portion this Section is found illegal or unenforceable, that portion will be severed and the remainder of the Section will be given full force and effect.
Unless presented with a written agreement stating otherwise, HappyCo may use your company or organization’s logo and or/trademark on the Website and in other marketing and promotional materials.
1000 Van Ness Avenue
San Francisco, CA 94109
Or at the following e-mail: email@example.com.
Last updated: February 12, 2021
Information You Give Us as a Visitor. You may give us information by contacting us by phone or email for information or customer service or filling out any forms on the website. The categories of information include:
Like many website operators, we collect information that your browser sends whenever you visit our website.
This includes Log Data, such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Google Remarketing and Facebook Pixel.
If you have signed up for a HappyCo solution, we may collect the following categories of information:
If you are a Tenant of a property managed by a HappyCo solution, we may collect the following categories of information in our role as a service provider to Property Managers:
We may receive information about Property Managers from third-party data brokers. We do not share information we receive in this manner further unless de-identified or aggregated.
If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We use your personal information as follows:
Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. For example, we use Breezy to manage our job applicant and recruiting portal.
De-identified and Aggregated Information. Information that has been de-identified and aggregated is no longer considered personal information that can be directly associated with any specific individual. We may share and disclosure non-personal information for marketing purposes or in connection with our business.
Third Party Links and Websites. Our Sites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
Facebook Pixel. We also use Facebook Pixel to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.
Please contact us if you would like to request access and/or make any changes to your personal information.
Marketing Opt-Out. We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
Exercising Your Privacy Rights. We have listed the privacy rights for several jurisdictions below, but we understand you may have additional rights in your jurisdiction. You may contact us directly at any time about exercising your data protection rights. We will consider your request in accordance with applicable laws.
If you are a California consumer, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA):
Request for Information and Deletion (CCPA). California consumers have the right to request, up to twice in a 12-month period, that a business that collects personal information about the consumer disclose to the consumer the information listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information.
To make such a request, please contact us at the information below.
Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the third parties’ direct marketing purposes.
If you are from the European Economic Area or United Kingdom, our legal bases for collecting and using your Personal Information is as follows:
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.
If you are from the European Economic Area or United Kingdom, you have the right, under certain circumstances, to:
If you are from the European Economic Area or United Kingdom, you also have the right to lodge a complaint with a supervisory authority, under certain circumstances.
You may contact us using the contact details provided in the “Contact Information” section below for more information or to exercise your rights.
Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).
This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction. We maintain appropriate safeguards as required by applicable law for any personal information transferred internationally, and as required by applicable law, will seek your consent prior to such transfers.
The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.
However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.
1000 Van Ness Ave,
San Francisco, CA 94109
Or at the following e-mail: firstname.lastname@example.org.