Inspect anything. Document everything.
Happy Inspector is the leading mobile app for property inspections combining a simple, delightful interface with best-in-class performance, customization and compliance features.
With 1.67M+ units on its platform, Happy Inspector is the leading mobile inspection app for conducting property and unit inspections, used by top Multifamily and property management companies, including Alliance Residential, AMC, Equity Residential, Airbnb and Freddie Mac.
Best-in-class UI & UX
Multifamily Template Library
In-field form editing
Multiple item attributes
Flexible layouts & ratings
Required items, photos, notes Pro
Scoring for quality benchmarking
Flexible per-property item charges Pro
Inspector & resident e-signatures
Industry-leading sync engine
“We were able to roll out the product to all of our users in a fairly short period of time. We just got them together and in about a 45 minute training session, we were able to give them all the tools that they needed to be able to do these inspections.”
Edward Leigh • VP Property Operations,
Equity Residential
“The customization is very important. Our teams follow a process, so to be able to match that exact process — going through each bedroom, kitchen, bathroom in the order they’re used to, — and being able to replicate that on an iPad, is amazing. It feels like the app is our own, like HappyCo made it for us.”
Shelly Gil • Regional Manager,
Tarragon Property Services
“We are incredibly pleased with Happy Inspector and can’t imagine running our business without it. It’s critical to keep us on top of managing our residences. We’re always looking at what other companies in the space are doing, and nothing comes close to feature parity or the flexibility of Happy Inspector.”
Kenny Holtz •
Director of Residential Services,
Yellowstone Club
“I find that a lot of Multifamily products out there have been designed for engineers, while the HappyCo product is super intuitive, and one of the only tools I’ve found that people can just pick up and use.”
Briant Carcamo •
Business Operations Manager,
Steadfast Management Company
Gain Your Competitive Edge with Industry-Leading Templates
HappyCo’s industry-leading Template Library powers the best-built inspection forms for property management with customization features to fit your business — from MIMOs, preventative maintenance, quarterly inspections and more.
Move In/Out Inspection
Preventative Maintenance Inspection
Quarterly/Annual Inspection
Move-In/Move-Out Inspections
Pre-Turn/Make-Ready Checks
Annual Apartment Inspections
Preventative Maintenance
Periodic/Quality Inspections
Safety/Regulatory Inspections
Common Area Checks
Pool/Hot Tub/Gym Inspections
Landscaping/Grounds Inspections
Interior/Exterior Lighting Checks
Security System & Cameras Checks
Incident Reports
Property Logs (Water Leak, Snow)
Due Diligence/Lease File Audits
Construction/Rehabs Inspections
Flexible Forms, Tap & Snap Photos & More for Phenomenal UX
With its delightful UI, flexible form layouts and ratings, quick photos feature and more, Happy Inspector puts the “Happy” into property inspections.
Tap & Snap Photos
Our team has invested heavily in our Photos feature as it’s your most reliable quality control measure and best insurance against disputes. With just a couple taps to take photos, rapid photo taking, and 16 photos per item, Happy Inspectors have taken 100M+ photos on our app.
Notes & Snaptext
Add per-item, inline notes in one tap. With our properitary SnapText feature, users can save common notes to a library available to all users and across your entire portfolio of inspection templates. Sorted by relevance, SnapText literally makes adding item notes a snap!
* Android users can access the SnapText library, but are not currently able to add to it.
In-field Form Editing
With in-field form editing, your staff can edit inspections on the fly and capture accurate data even when the inspection form is missing items or has the wrong floor plan. Optionally, lock down which users can edit inspection forms with role-based permissions.
* Role-based permissions require the Pro Plan
Flexible Layouts
Adjust your inspection forms by floor plans, sections and items with drag and drop functionality. Choose from multiple rating formats — single select, radio buttons or drop downs — and customize rating icons with a broad range of symbols and colors.
Multiple Item Attributes
Rate item condition plus collect finish, brand, and other key attributes. With Happy Inspector, unlike competing products, you can track number of damaged countertops that are corian vs. granite for example, for better budgeting.
More Info & Preset Values
Keep inspection forms text-light with the Info button for additional per item instructions elegantly concealed until user-prompted. Optionally, prefill ratings to speed up the inspection process, so inspectors only mark items that vary from defaults.
Easy Navigation
With the Collapse/Expand and Quick Scroll features, inspectors can easily and quickly navigate the longest inspection forms in just a couple taps and save time with speedier inspections.
Tap & Snap
Photos
Photos
Notes
& Snaptext
& Snaptext
In-field
Form Editing
Form Editing
Flexible
Layouts
Layouts
Multiple Item
Attributes
Attributes
More Info &
Preset Values
Preset Values
Easy
Navigation
Navigation
Property Compliance Checks for Quality, Safety & Policy
With our compliance features, maintain quality standards across your operations and identify maintenance, safety and regulatory issues before they become costly repairs or lawsuits.
Scoring
With Scoring on regional manager site walks, your team can benchmark property performance against the portfolio and over time for common area conditions, amenities upkeep and more. Scores can also be used to estimate per-item costs for maintenance or capital improvements.
Required Items Pro Feature
Require specific inspection items to be rated to ensure you capture the unit or property condition and compliance profile for fire safety, lighting, moisture assessment and more.
Digital Signatures
Residents or inspectors can authorize inspections using time-stamped digital signatures. Unlike competing products, our signatures feature complies with the ESIGN Act — residents review and sign the inspection report, and reports can’t be altered once signed.
Required Photos & Notes Pro Feature
By requiring photos and notes on specific ratings, you can improve data quality by consistently capturing visual documentation or further information on key items like appliances, meters, and serial numbers. And time-stamped photos are your best defense against disputes and claims.
Custom Scores Pro Feature
The Custom Scores feature is an inspection setting that allows your property staff to overwrite a standard charge for items set at the corporate or regional level in a template. For example, during a pre move-out inspection, when your staff selects a chargeable rating, they can simply review and confirm the amount or modify it when factors such as the extent of damage, or local prices for labor and materials do not match the predefined charge.
This helps better set resident expectations for damage charges when they receive their SODA / Final Account Statement and decreases the likelihood that the charge will be disputed. Flexibility is key, so like Happy Inspector’s other features, custom scores can be set on a per-item basis.
Faster Inspecting with High-Performance Apps & Sync
Happy Inspector is a fully native mobile app with the industry-leading sync engine and best-in-breed performance, for faster and happier inspectors.
100% Offline Reliability
With 100% offline form functionality and superb sync reliability, your team can perform inspections without access to cellular data or WiFi. Once back online, inspection data and photos upload automatically to the cloud without user action.
Cross Platform Performance
Available on Apple mobile devices and Android tablets and smartphones with automatic data upload to the cloud, Happy Inspector has garnered glowing app reviews on both platforms for its fast performance, near zero crashes, and fluid interface.
Automatic Backup & Drafts
Inspections and reports are automatically backed up to the cloud whenever your device is online, so you never have to worry that losing a device means losing data. And team members can finish a draft on a different device, so a change in guard is never a liability.
Our Happy Customers
Inspection Reports that Exceed Resident Expectations
With a few taps, create visually compelling, professionally branded and easy-to-scan reports directly from your device and wow your residents.
Report Branding
With report branding, you can customize inspection reports per property or for the portfolio, adding your company or property logo, tagline, and company colors.
Report Settings
Happy Inspector reports have the most flexible report settings, so you can generate a report that exactly fits your needs — from displaying photos inline with sections or appended at the end, to hiding or displaying incomplete or skipped items.
Report Layouts
Select from multiple layouts including landscape or portrait, and use our Inspection Comparison Report to display a previous and current report, like Move-In to Move-Out.
PDF Reports
Inspection reports are created as PDFs and stored at the unit or property level in Happy Manage or in your Dropbox account. It’s easy to share reports by emailing a web link, or download reports in a single click from the web.
Easy Create & Share
Reports are easily generated in the field and can be immediately sent to the property manager for review to ensure no charges have been missed or overstated. Just as easily, inspection reports can be emailed to residents right from the app.
Are You Ready to Supercharge Your Operations?
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Learn why HappyCo is the leading mobile inspection platform for real-time property operations.
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