Maintenance

Make maintenance work for everyone. Decrease work order completion times, communicate with residents, and generate reports with the click of a button—all supported by software your teams will actually want to use.

TRUSTED BY 550+ LEADING PROPERTY MANAGEMENT COMPANIES
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Everything your maintenance teams need to provide excellent service to residents and the best care for your property.

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Mobile inspections
Digital make-ready board
Call management
Work order management
Incident management workflows
Vendor assignment & management

Become a master of portfolio-wide maintenance

Gain Complete Visibility
View detailed inspection data and track project progress in one centralized place for maximum accountability.
Expedite Work Orders
Use real-time data to create and assign work orders quickly, leading to faster unit turn times.
Integrate Operations Data
Integrate essential data from your PMS to create seamless workflows and get the most out of your data.

“Being able to get the information we need in a timely, routine basis is everything. HappyCo has streamlined communication between all of our management partners to where we’re able to see exactly what they see and pivot and make adjustments as needed.”

Nathan Munz
Nathan Munz
Managing Director of Asset Management
Standard Communities

"I love HappyCo mainly because of the convenience. Everyone on my team has access to the app on their phones, and it makes inspections so much easier and seamless."

Emily Wanamaker
Emily Wanamaker
Assistant Community Manager
GoldOller Real Estate Investments

“Having a monthly property inspection that our property managers are required to complete each month has really helped us plan our budgets more effectively. It gives us a better idea of wish list items versus absolute needs.”

Alex Cuenca
Alex Cuenca
Director of Asset Performance
Maxus Properties

Keep your communities running smoothly with Happy Property: Maintenance

Inspections

Streamline property and unit inspections with portfolio-wide templates and flexible reporting.

Schedule inspections
Enable notifications and offline mode
Generate work orders instantly
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Work Orders

Manage work orders, track time, and assign tasks from anywhere with an easy-to-use web and mobile app.

Store your tasks in a centralized list
Get real-time activity and progress updates
Capture comprehensive work order details
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Digital Make-Ready Board

Ditch the whiteboard and use a digital make-ready board to schedule, assign, track, and complete projects — in less time.

Access high-level unified views across maintenance projects
Get real-time visibility into work orders and progress
Configurable project templates
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Reporting

Total reporting visibility for your portfolio across maintenance, make-ready, and inspections.

Create customizable dashboards
Instantly identify meaningful data trends
Track key metrics by property, region, or portfolio
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Call Management

Route maintenance calls with IVR to easily respond to resident requests and emergencies.

Enable visual voicemail and call reporting
Customize call routing and escalation
Create a convenient resident communication experience
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Document Management

All of your documents, conveniently stored in one centralized place with document management.

Intuitive file management
Easily move, share, and delete files
Bulk upload with drag and drop
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Level up your property operations

Incident management

Keep track of critical details, generate reports, and share important incident information.

Vendor management

Easily assign work orders to vendors, improve vendor performance, and increase productivity onsite.

Document management

Store and access important property, unit, and vendor documents in one, centralized location.

Time tracking

Gain insights into how long your operations and maintenance teams take to complete their work.

Spanish localization

Empower your teams to communicate across language barriers with Spanish translation capabilities.

Configurable dashboards

Your dashboards, your way. Tailor your dashboards by user, property, or use case to review the metrics you need, when you need them.

Uplevel your everyday processes

Enhance your team's productivity with a platform built to make day-to-day operations a walk in the park.

Improve your portfolio with

Happy Asset

Our centralized solutions provide complete clarity into renovations and acquisitions, making it easy to increase NOI and generate higher returns.

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Supercharge your PMS with integrated HappyCo products

Happy Property seamlessly integrates with leading property management systems to help streamline your onsite workflows.

Discover Integrations

Happy Property: Maintenance
turns issues into opportunities.

Make property maintenance and resident management a breeze with the full Happy Property suite.