Resident Portal

Give your residents and onsite teams what they want—a central, convenient hub to communicate with each other. We call that winning the rental experience!

Boardwalk LogoCanadian Apartment Properties • REIT LogoBentallGreenOak Logo
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Build a cohesive community and elevate the resident experience.

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Resident app & web portal
Online rent payments
Work order submission
Amenity management
Resident chat
Renters insurance purchase & tracking

Improve residents’ lives and increase renewal rates

Create a Community
Provide a central place for residents to chat with onsite staff, keep track of community updates, and learn about special promotions.
Enhance the Resident Experience
Make it easy for residents to pay rent, submit maintenance requests, and get answers to their questions in one branded app.
Go Digital-First
Say goodbye to time-consuming in-person requests and move to a paperless system for payments, insurance compliance, amenity bookings, and more.

“Being able to get the information we need in a timely, routine basis is everything. HappyCo has streamlined communication between all of our management partners to where we’re able to see exactly what they see and pivot and make adjustments as needed.”

Nathan Munz
Nathan Munz
Managing Director of Asset Management
Standard Communities

"I love HappyCo mainly because of the convenience. Everyone on my team has access to the app on their phones, and it makes inspections so much easier and seamless."

Emily Wanamaker
Emily Wanamaker
Assistant Community Manager
GoldOller Real Estate Investments

“HappyCo's resident portal is the perfect match for our needs; it provides an easy to use solution for our residents while being robust enough to support our operational processes.”

Adelia Machado
Adelia Machado
Director, Operations and Business Analysis
Canadian Apartment Properties • Reit

Put your residents first with Happy Property: Resident Portal

Centralized Resident Management

Resident portals are nothing new. A lovable resident portal is.

Simple, helpful app your residents will use every day
Paperless processes modernize the resident experience
Accessible operational and resident data for analysis and reporting
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Work Orders

Manage work orders, track time, and assign tasks from anywhere with an easy-to-use web and mobile app.

Store your tasks in a centralized list
Get real-time activity and progress updates
Capture comprehensive work order details
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Digital Make-Ready Board

Ditch the whiteboard and use a digital make-ready board to schedule, assign, track, and complete projects — in less time.

Access high-level unified views across maintenance projects
Get real-time visibility into work orders and progress
Configurable project templates
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Total reporting visibility for your portfolio across maintenance, make-ready, and inspections.

Create customizable dashboards
Instantly identify meaningful data trends
Track key metrics by property, region, or portfolio
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Call Management

Route maintenance calls with IVR to easily respond to resident requests and emergencies.

Enable visual voicemail and call reporting
Customize call routing and escalation
Create a convenient resident communication experience
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Document Management

All of your documents, conveniently stored in one centralized place with document management.

Intuitive file management
Easily move, share, and delete files
Bulk upload with drag and drop
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Build an engaged community

Branded resident app

Tailor your resident experience with a user-friendly, branded app that increases communication and renewals.

Streamlined transactions

Charge fees, collect one-time or automated payments, and send renters' insurance renewal reminders within the app.

Amenity management

Track amenity reservations, ensure downtime for cleaning, set usage limits, and make your amenities accessible to all residents.

Maintenance requests

Make it easy for residents to submit work orders and chat with onsite staff.

Create resident engagement

Send resident surveys, manage attendance for community events, and communicate building notices and promotions.

Insightful resident data

Analyze resident renewal data to understand renter behavior and increase occupancy rates.

Supercharge your PMS with integrated HappyCo products

Happy Property: Resident Portal seamlessly integrates with Yardi to help streamline your onsite workflows.

Discover Integrations

Happy Property: Resident Portal
is the digital amenity your community needs.

Make property maintenance and resident management a breeze with the full Happy Property suite.