Experience streamlined operations, new user interfaces, and JoyAI, our new AI tool scattered throughout HappyCo, built to simplify workflows and make your team’s job easier than ever!
CENTRALIZATION • HAPPY PROPERTY • HAPPY ASSET • HAPPY FORCE
Flexible Operating Models: Maximize Efficiency with HappyCo’s Centralized Solutions
At HappyCo, we’re dedicated to providing you with simplified, cohesive, and efficiency-driven solutions that you can tailor to your preferred business model. We’re focused on giving those who want to centralize and standardize their operations the tools to do so. By using HappyCo’s centralization tools in key areas of your business, you can unlock greater efficiencies and significant cost savings. Here are three new powerful ways that are geared to centralize your operations and elevate your maintenance management.
AI-Powered Experiences Throughout HappyCo
Meet & use JoyAI, the secret to faster and smarter property operations. JoyAI automates the most time-consuming tasks on your plate.
- JoyAI Auto Categorization of Work Orders: JoyAI can automatically categorize work orders that come in as uncategorized, drastically reducing the time it would take to categorize manually. This is particularly useful for work orders that are generated through Call Management.
- Intelligent Work Orders: Empower your maintenance team with AI-enhanced work orders that give them the right tools and context to resolve work orders faster, reducing downtime, and delivering 5-star service from start to finish.
Dynamic Inventory Management
Never run out of essential supplies again! Effortlessly monitor and manage your inventory in real-time, across all properties, with unparalleled precision. Efficiency at its best!
Unified Work Assignment Board
Introducing the Work Assignment Board—a game changer for your maintenance workflow. This intuitive feature streamlines the assignment and reassignment of work orders across multiple properties, ensuring faster response times to service requests and improving resident satisfaction.
Key benefits include:
- Clear Visibility: Easily monitor each team member’s workload and capacity.
- Operational Flexibility: Quickly adapt to emergencies and changing circumstances.
- Tailored Reporting: Gain insights into team and technician performance.
- AI Integration: Enhance issue clarity and improve scheduling decisions.
The Work Assignment Board is designed to fit seamlessly into your existing workflows, making the transition smooth and easy.
Trial this feature in the interactive demo below:
Whether you’re looking to centralize or not, adding areas to streamline your business operation throughout all of HappyCo’s product offerings can help drive efficiencies throughout your business.
Learn more about Centralized Maintenance here →
Simplified Workflow Experiences For Better Usability
Our latest updates focus on creating a unified platform where you can access information and perform tasks seamlessly. Here are three key areas we’re enhancing to streamline your workflows:
Inspection Scheduler Updates
HAPPY PROPERTY
Managing inspection schedules across multiple properties has never been easier. Our updates allow Maintenance Admins to create and oversee inspection schedules for their entire portfolio from one central location.
Say goodbye to the tedious process of setting up inspection schedules property by property. With centralized management and global scheduling options, you can run common recurring schedules across all properties, significantly enhancing your efficiency.
Test drive the feature in the interactive tour below:
My HappyCo
HAPPY PROPERTY
The new My HappyCo Homepage provides a more integrated experience for users managing multiple HappyCo products. It consolidates projects and work items assigned to your team, presenting everything you need to prioritize your tasks effectively.
With this single view, you can quickly see what requires your attention today, this week, or this month. The updated view switcher and property selection make it easier than ever to navigate your responsibilities. Plus, you can leverage JoyAI to gain insights from your data effortlessly!
Technician Profiles
HAPPY PROPERTY MAINTENANCE APP
We’re excited to introduce technician profiles in HappyCo! This feature allows those using the mobile app to create detailed profiles of their strengths and expertise.
Presented in a user-friendly “baseball card” style, these profiles make it easy to assess and compare team members. By leveraging this information, supervisors can optimize work assignments, ensuring the right tasks go to the right technicians, enhancing efficiency and resident satisfaction.
Maintenance App Updates to Enhance Your Mobile Experience
HAPPY PROPERTY MAINTENANCE APP
At HappyCo, we’re dedicated to providing you with an intuitive and efficient mobile experience. Our latest app updates are designed to simplify your workflow and help your team focus on what matters most. Here’s what you can expect:
My Work Screen in the Maintenance App
Introducing the "My Work" home screen in the HappyCo maintenance app. This simplified home screen allows technicians to easily identify their next prioritized tasks, providing a clear view of what needs to be done.
With a consistent list and enhanced usability of the search/filter, managing tasks on mobile has never been easier. This update ensures that your team can quickly find and tackle their assignments without unnecessary distractions.
Transition to the Happy Property Maintenance App
Starting October 8, users of HappyCo’s Tasks app will now access tasks through the new user interface in the Happy Property Maintenance app. The legacy Tasks”app will no longer be available. We made this switch to help eliminate confusion on which version of the app to use and to provide you with a better user experience with enhanced support going forward.
This update is designed to provide you with a more consistent and constantly improving experience while reducing support overhead for both HappyCo and its customers. By streamlining our product offering, we aim to enhance your efficiency and satisfaction.
