HappyCo | The future of Maintenance Centralization

“We chose Happy Property because it’s simple, and simple is really smart. It was easy for our techs and staff to use, and it made everything so much easier.”

Heidi Turner

Principal & Cofounder

Blanton Turner

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Zach Moreland

Property Manager at Park Edge Apartments

Maxus Properties

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Felicia Etayem

Leasing Agent at Park Edge Apartments

Maxus Properties

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Samantha Smith

Assistant Manager at Park Edge Apartments

Maxus Properties

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Anthony Crafton

Lead Maintenance Manager

Maxus Properties

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Rae Schnabel

Former Director of Sustainability & Special Projects Coordinator

Maxus Properties

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Alex Cuenca

OPS Operations Analyst

Maxus Properties

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Alex Cuenca

Director of Asset Performance

Maxus Properties

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Bob Gil

Maintenance Supervisor

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Shelly Gil

Regional Manager

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Monica Davies

Portfolio Assistant

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Rachel Smith

Business Manager Riverside Park Apartments and Aster Townhome

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Kara Sundqvist

Training and Quality Assurance Manager

Tarragon Property Services

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Nathan Munz

Managing Director of Asset Management Standard Communities

Standard Communities

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Scott Alter

Principal and Co-Founder Standard Communities

Standard Communities

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Antoine Harris,

Facilities Manager at Blanton Turner

Blanton Turner

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Beau Haugness,

Regional Maintenance Manager at Blanton Turner

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Jesse Anderson,

Director of Sustainability at Blanton Turner

Blanton Turner

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Leslie Haynsworth,

General Manager at Arrivé Seattle

Blanton Turner

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Heidi Turner,

Principal & Cofounder at Blanton Turner

Blanton Turner

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“The more we spend time on our physical asset and the analysis of what the buildings need and the residents want, the more profitable our projects are and the better off our residents’ experiences are.”

Heidi Turner

Principal & Cofounder

Blanton Turner

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Happy Property is a very simple, user-friendly application that allows me to keep my hands and pockets free by just using my phone! The ability to create work orders on the run while talking with residents outside of the office makes me more efficient at fixing everyone's issues. The inspections capability turns what used to be a 30-minute walk into a 10-minute walk with easy instructions for finding the apartment and a breakdown of the different floor plans already installed into the program. Without Happy Property, everything I do throughout my day would take me twice as long to complete!

Jonathan Stender

Maintenance Technician at Canvas Apartments

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“Whenever I talk to anybody from HappyCo, it always feels very personal and like a true partnership. The team isn’t hyper-focused on revenue, but instead on asking questions like, ‘What can we do for you?’ or ‘How can we improve this process?,’ which I value quite a bit.”

Alex Cuenca

Director of Asset Performance

Maxus Properties

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“The Happy Property reporting is extremely flexible and useful for any sort of report, photo, comment, or rating you want to look at. Whatever it is you need, you can find it in there.”

Alex Cuenca

Director of Asset Performance

Maxus Properties

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“Having a monthly property inspection that our property managers are required to complete each month has really helped us plan our budgets more effectively. It gives us a better idea of wish list items versus absolute needs.”

Alex Cuenca

Director of Asset Performance

Maxus Properties

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“HappyCo's platform was the perfect match for our needs; it provides an easy to use solution for our residents while being robust enough to support our operational processes.”

Adelia Machado

Director, Operations and Business Analysis

Canadian Apartment Properties • Reit

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“HappyCo is thinking differently than most multifamily technology firms, and you’re ahead of the game.”

Scott Alter

Principal and Co-Founder

Standard Communities

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“When we get reports from our management partners and we can see the inspection photos all in one place, it helps us make better decisions from afar.”

Nathan Munz

Managing Director of Asset Management

Standard Communities

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“Being able to get the information we need in a timely, routine basis is everything. HappyCo has streamlined communication between all of our management partners to where we’re able to see exactly what they see and pivot and make adjustments as needed.”

Nathan Munz

Managing Director of Asset Management

Standard Communities

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“It’s so easy, everything is computerized, all my pictures go into the cloud, I don’t have to do any paper work.”

Rich Penzenik

Maintenance Supervisor 

Trilogy Residential Management

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"I love HappyCo mainly because of the convenience. Everyone on my team has access to the app on their phones, and it makes inspections so much easier and seamless. I also enjoy that we get to look back on previous reports and create different inspections as needed! It’s a great way to keep everything in one spot. I would recommend this to any other community who is looking to go paperless!"

Emily Wanamaker

Assistant Community Manager

GoldOller Real Estate Investments

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"Happy Force allows us to service our residents with the exceptional response time they desire and deserve, responding within 3 minutes of submitting a maintenance request! Our residents are receiving personalized attention and direct communication so Happy Force can understand and address the issue promptly, providing a resolution within 12 minutes, or minimizing the onsite team’s workload by gathering additional information, ensuring efficient problem-solving."

Heidi Turner

Principal & Cofounder

Blanton Turner

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"Among 6 regions, GoldOller is saving around 720 hours of senior management time while producing a more professional end result."

Leisl Spurlin

Senior Regional Manager

GoldOller Real Estate Investments

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“We’ve been so focused over the last several years on trying to find solutions to reduce operational inefficiencies and alleviate unnecessary strains on our teams. Through that time, maintenance solutions have remained status quo. Happy Force is a disruptor in the maintenance sphere and the future of on-call service. I believe this product is really revolutionary.”

Kellie Bossert

Vice President of Asset Management

Pegasus Residential

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“Call Complete has taken our customer service to the next level. We previously relied on a live answering service, but we weren't getting messages as quickly as we needed. Now we get real-time alerts with audio as well as message transcriptions, which makes it easier to review missed calls and take immediate action. My community managers love the simple on-call maintenance scheduler and consistently refer to the detailed audit trails to ensure their teams are responding appropriately to after-hours emergency requests."

Jody Mayor

Director of Property Management

Fort Family Investments

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“Residents love the way maintenance teams can communicate with them in real-time for emergency situations.”

Johnny Mendez

Haven Lake Highlands

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“Due Diligence inspections now take us only half as long and provide far more accurate data, showing every unit’s condition with photos. HappyCo’s Due Diligence is especially effective when a property has units with varying levels of interior renovation, allowing you to budget from an accurate starting point.”

Darren Everett

President

BLDG Management

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“What impressed us immediately about HappyCo's Lease File Audit solution was the simplicity of the workflow. The platform is very straightforward to use and our staff had no trouble learning how to use it quickly, despite having had no prior exposure to it. The agility of the platform and the high quality of support have left us extremely satisfied with the HappyCo solution.”

Anthony Magnelli

VP of Asset Management and Business Development

Campus First

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“Now when someone disputes a damage claim, we can immediately provide a detailed report with photo evidence. Since implementing the HappyCo platform, the number of disputes has dramatically decreased.”

Matt Walker

VP of Property Management

CA Student Living

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“The industry is moving away from making decisions based on assumptions and toward a data-driven model, and HappyCo’s software is accelerating this trend. I find that a lot of multifamily products out there have been designed for engineers, while the HappyCo product is super intuitive, and one of the only tools I’ve found that people can just pick up and use.”

Briant Carcamo

Business Operations Manager

Steadfast Management

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“We needed instant access to our data so we could optimize the cost and quantity of our purchases and turn beds faster. That was something we couldn’t do formerly, so the HappyCo dashboard became a big win for us.”

Lynnette Mouton

Director of Business Process

Aspen Heights Partners

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“Compared to other software programs, HappyCo was very, very easy to implement. From the time that we signed the contract with HappyCo, it took about a week for them to set up all of our properties on the program.”

Alex Cuenca

Director of Asset Performance

Maxus Properties

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“We don't spend money on software just to say we use this or that. Being a highly entrepreneurial company, it's all about maximizing spend, creating an ROI. HappyCo has done an outstanding job driving that process.”

Mike McRobert

CEO & President

Maxus Properties

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“It's hard to quantify just how valuable the HappyCo Due Diligence software has been for us, but it's significant ... It's much easier to present property and unit issues confidently to the seller ... This would have been a much more difficult negotiation process previously, but with HappyCo it was easy, and there's several cases where we've seen a substantial return.”

Zach Baker

Senior Manager, Technical Services

Harbor Group Management

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“One of the best features of HappyCo is how we can customize each quarterly inspection by property. For example, now we can add a tennis court at one specific property but not another, or include two model units instead of one — and deploy our updated forms instantly.”

Leisl Spurlin

Senior Regional Manager

GoldOller Real Estate Investments

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“Happy Inspector was crucial to the success of my property’s most recent turn. The ability to have a live look at unit inspections, including images, made it possible to schedule vendors and order supplies more effectively than ever before. Most importantly, it saved time — the most precious resource during student housing turn.”

Morgan McCommas

Portfolio Manager

Aspen Heights Partners

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“Where the software becomes really useful is in formulating the renovation strategy. It’s incredibly powerful to know the different styles of unit flooring, countertops and appliances. It’s this detailed level of unit data that allows us to specify with a high degree of certainty where we should invest our renovation dollars and how much we need to invest.”

Briant Carcamo

Business Operations Manager

Steadfast Management

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“It's hard to quantify just how valuable the HappyCo Due Diligence software has been for us, but it's significant ... It's much easier to present property and unit issues confidently to the seller ... This would have been a much more difficult negotiation process previously, but with HappyCo it was easy, and there's several cases where we've seen a substantial return.”

Zach Baker

Senior Manager, Technical Services

Harbor Group Management

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“I believe Inspections has helped improve our relationship with residents because they're able to actually physically see everything when we perform the move-out with them, and they trust that the data we're capturing is being accurately entered into our system. My disputes have gone from 10 per quarter down to 3 per quarter.”

Rachel Smith

Business Manager

Tarragon Property Services

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“I appreciate how easy it is to see the quality of our inspection walks on thirty properties across the country, in real time, from my remote office in Austin. With the risk of subjectivity in unit inspections and damage charges without adequate support, this tool was extremely helpful in maintaining consistency across the entire portfolio.”

Demi Sterling-Kinney

Vice President of Operations

Aspen Heights Partners

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“The biggest thing HappyCo has helped with is not carrying around a briefcase full of documents. I have every document on my phone any time I need it. So, I would say it's definitely kept me out of the office more and allowed me to get from one place to the other a whole lot quicker.”

Anthony Crafton

Lead Maintenance Manager

Maxus Properties

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“We have extremely high confidence in the property-level inspection data we're seeing in HappyCo. Paper forms simply make it impossible to manage and audit your operations remotely. With HappyCo we no longer have that problem. That means happier staff, more satisfied residents, and just better business.”

Leisl Spurlin

Senior Regional Manager

GoldOller Real Estate Investments

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“As a result of conducting virtual inspections, lenders and Freddie Mac have seen significant savings in time and travel expenses.”

Benjamin Schweitzer

Head of Multifamily Innovation Lab

Freddie Mac Multifamily

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“With the automated unit reports including inline photos, it's much easier to present property and unit issues confidently to the seller. A great example is a recent acquisition, where we reduced the purchase price significantly due to issues with the HVAC setup.”

Zach Baker

Senior Manager, Technical Services

Harbor Group Management

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“Our office uses Insights every day. Executives love the automatic daily report feature as it keeps the team up to date on portfolio inspections and top issues, essential for meeting company compliance goals and informing ongoing budget decisions.”

Dan Regan

Director of the Integrated Operations Network

Mark-Taylor

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“HappyCo helps us prevent neglected items from deteriorating — allowing us to reduce liability, drive down replacement costs, and raise NOI by 1.2%, or $1.5 million dollars.”

Jaren Bradley

Senior Vice President of Operations

Apartment Management Consultants

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”Before Inspections, Quarterlies would take us 3 to 4 days to cover a 500-unit property. Now that we're using the app, it only takes us 1 day per property.”

El Strikovic

Regional Maintenance Director

GoldOller Real Estate Investments

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“I appreciate how easy it is to see the quality of our inspection walks on thirty properties across the country, in real time, from my remote office in Austin. With the risk of subjectivity in unit inspections and damage charges without adequate support, this tool was extremely helpful in maintaining consistency across the entire portfolio.”

Demi Sterling-Kinney

VP of Operations

Aspen Heights Partners

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“Compared to other software programs, HappyCo was very, very easy to implement. From the time that we signed the contract with HappyCo, it took about a week for them to set up all of our properties on the program.”

Alex Cuenca

Operations Analyst

Maxus Properties

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The only solution for multifamily to centralize maintenance.

Meet Joy. The AI assistant helping maintenance teams work smarter and faster.

Supercharge your PMS with HappyCo

Operational blues?
Don’t worry. Be happy.

Over 3.5 million happy homes (and counting)

Industry insights at your fingertips

Meet Joy. The AI assistant helping maintenance teams work smarter and faster.

Supercharge your PMS with HappyCo

Operational blues? Don’t worry. Be happy.

Over 3.5 million happy homes (and counting)

Industry insights at your fingertips

Your inbox is about to get happier

Operational blues?
Don’t worry. Be happy.