SAN FRANCISCO (August 29, 2016) – HappyCo today announced that GoldOller Real Estate Investments has implemented its HappyCo platform and Happy Inspector app to perform MIMO (move-in/move-out) and site inspections, document damages and identify repair needs. With 30,000 units, GoldOller has deployed the HappyCo technology across its full portfolio to aggregate data in real-time and evaluate business decisions based on the results.
The implementation process was completed in under 10 days, and all inspectors were quickly trained on how to use the app. Not only does HappyCo give GoldOller a real-time mobile platform for inspections, but it also solves one of the most vexing problems in the industry: using photographs and signatures to document inspections. As unit inspections are completed, the associated report is delivered directly to the resident to assist with damage recovery and reduce unit turn time. HappyCo will reduce the typical paper processing time by over 60% while standardizing inspection data collected across properties. Sites now consistently include commentary and photos with their reports.
In addition, the collection of data in real time and immediate access to analysis are both key benefits in helping the retrieval of inspection reports. From the device (or any computer), users can access any report generated for a unit and immediately deliver a copy to the resident.
Formed in 2008 by industry veterans Richard Oller and Jeffrey Goldstein, GoldOller is a leader in the multi-housing industry and an innovative owner-operator of apartment communities throughout the United States, with assets valued in excess of one billion dollars. Multifamily Management Services, a GoldOller affiliate, provides third party management to communities spanning 30,000 units.
HappyCo (happy.co) is a San Francisco-based software company that builds mobile and cloud solutions to enable real-time property operations. Its Happy Inspector product has 2.2M units on its platform and has captured more than 175 million photos. The company was founded in 2011 and is privately held.