Blanton Turner - Putting People, Innovation, and Centralization First
As a third-party property management company in multifamily, Blanton Turner juggles owner, onsite team, and resident needs across the Pacific Northwest on a daily basis. Blanton Turner turned to HappyCo for a centralized “one-stop shop” to make operations as smooth as possible and provide an outstanding experience to onsite workers and residents alike.
The team started with HappyCo’s Happy Property and Happy Force solutions to simplify property maintenance and operations using a centralized model. Since then, the intuitive software and service have allowed teams to seamlessly handle unit turnover, implement preventative maintenance, conduct daily inspections, address service requests in minutes, and offer resident self-solve options.
Centralizing Drives Significant Time Savings for Onsite Maintenance Technicians
“Everyone is concerned about time and how quickly things get done. To us, responsiveness equals relationships. Even if you can’t solve a problem right away, they need that acknowledgement that we’ve heard their request.”
– Leslie Haynsworth, General Manager at Arrivé Seattle
