“Call Complete has taken our customer service to the next level. We previously relied on a live answering service, but we weren't getting messages as quickly as we needed. Now we get real-time alerts with audio as well as message transcriptions, which makes it easier to review missed calls and take immediate action. My community managers love the simple on-call maintenance scheduler, the automatic work order creation in Yardi, and they consistently refer to the detailed audit trails to ensure their teams are responding appropriately to after-hours emergency requests."

“Call Complete has quickly become the preferred answering service for my teams. We love its user-friendly features including advanced on-call scheduling, 2-way texting with residents and the ability to upload photos for service requests. The onboarding process was seamless with personalized, interactive team training. I would definitely recommend Call Complete to any management company that is looking for the best answering service to maintain exceptional resident service and employee satisfaction. Your on-site management team will enjoy the ability to create schedules for months on end and audit team performance. Service team members will appreciate the flexibility to receive calls, texts, and emails of emergencies. Residents will love the ability to communicate with the on-call techs and provide satisfaction surveys. Investors and ownership groups will certainly be delighted with the budget savings!”