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MRI Inspections Powered By HappyCo — Available Now

Product Updates

Transform your inspection process and improve quality standards with MRI Inspections Powered By HappyCo — a mobile, real-time operations solution that gives you the flexibility to inspect any unit, property or facility and integrates directly into MRI Residential Management.

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Are you still using pen-and-paper for inspections and documentation?

Man thinking
Relying on manual and paper-based methods for your Operations poses inherent problems — like poor visibility into property conditions and whether or not inspections have even been completed. You also might be contending with low property compliance, inefficient unit turn and missing or lost documentation when your residents dispute damage charges.

Even if you’re performing inspections regularly — your current workflow may be hindering your ability to manage risk, compliance, quality assurance and maintenance and safety. The more properties and units you manage using familiar but outmoded systems like pen-and-paper, the harder benchmarking, compliance, documentation, repair and maintenance become. Communication between property-level staff and your head office breaks down. This lack of visibility is acutely worrying as an asset owner or fee manager.

Relying on manual and paper-based methods for your Operations poses inherent problems — like poor visibility into property conditions and whether or not inspections have even been completed. You also might be contending with low property compliance, inefficient unit turn and missing or lost documentation when your residents dispute damage charges.

Even if you’re performing inspections regularly — your current workflow may be hindering your ability to manage risk, compliance, quality assurance and maintenance and safety. The more properties and units you manage using familiar but outmoded systems like pen-and-paper, the harder benchmarking, compliance, documentation, repair and maintenance become. Communication between property-level staff and your head office breaks down. This lack of visibility is acutely worrying as an asset owner or fee manager.

Man thinking

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Problems with Paper

  • Your data on paper is non-standardized
  • Hours of labor are wasted trying to locate misfiled or incorrectly attributed photos to back up your damage charges
  • Inability to instantly access inspections leaves you without critical documentation when you need it
  • Poor portfolio visibility and inability to monitor critical trends in real time
  • Response times to resident disputes for move-outs or other complaints can take days or even weeks

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Onsite visibility without onsite visits


This is where mobile inspection tools shine. Switching from paper-based inspections to mobile inspection software allows you to collect consistent, high quality data on all of your assets to document unit and property conditions, quality and safety standards, staff performance and more. By moving to mobile, you’ll collect standardized data which means you can drive higher property compliance, efficient unit turn and instantly produce documentation when your residents dispute damage charges.

For your bottom line, that means higher cost recoveries at move-out, faster unit downtime, reduced labor and lower liability, among other advantages.

HappyCo mobile inspection platform

MRI Inspections Powered By HappyCo brings together one of the most innovative property management platforms — MRI Software — with HappyCo’s leading inspections solution for standardized operations. You can now experience the best real-time inspections solution without sacrificing the simplicity of a single platform.

Whether for move-in/move-out, property walks, annual unit inspections or common area and amenities checks, MRI Inspections empowers you to remotely manage your apartment communities everywhere with line-of-sight visibility to onsite operations — so you can drive improved turn and optimize property operations, resident satisfaction and NOI.

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MRI Inspections Powered by HappyCo

  • Capture 9% more damage charges on average
  • Reduce resident disputes by an average of 50%
  • Reduce labor hours by up to 60 minutes per inspection

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How it Works


HappyCo’s user-friendly inspection solution can be initiated seamlessly from within the MRI Residential Management platform.

MRI Powered by HappyCo dashboard

With MRI Inspections, your staff can perform Move-in/Move-out (MIMO) and transfer inspections from their mobile devices, eliminating the need for paper forms that easily get lost. When a move-out is scheduled in MRI Residential Management, a move-out inspection is automatically created in the HappyCo native mobile app and scheduled for your property personnel. Your community associate then walks the apartment and records inspection ratings for each room on their phone or tablet.

Move-In/Move-Out Inspection Report


Because the mobile app offers online syncing and automatic backup, inspections can be performed without the additional expense of data plans. Your residents and staff can authorize inspections with a digital signature. When a move-in inspection has been rated and submitted, a move-out comparison report can be generated, showing the ratings from the move-in inspection versus the ratings from the newly created move-out inspection.

Move-In/Move-Out Inspection Report

Because the mobile app offers online syncing and automatic backup, inspections can be performed without the additional expense of data plans. Your residents and staff can authorize inspections with a digital signature. When a move-in inspection has been rated and submitted, a move-out comparison report can be generated, showing the ratings from the move-in inspection versus the ratings from the newly created move-out inspection.


Happy couple
Staff can also edit the inspections with notes, to help residents better understand reports. Because photos and notes can be recorded from the HappyCo app, inspection disputes are mitigated before they even occur. Further, inspection data is available in real time, providing transparent access throughout all management levels. Best practice forms are available for inspecting common areas and preventative maintenance.


Staff can also edit the inspections with notes, to help residents better understand reports. Because photos and notes can be recorded from the HappyCo app, inspection disputes are mitigated before they even occur. Further, inspection data is available in real time, providing transparent access throughout all management levels. Best practice forms are available for inspecting common areas and preventative maintenance.


Happy couple

For a breakdown of all the key features, see below.

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Mobile Inspections

Inspections on mobile graphic

  • Customize Forms. Adjust sections, items, ratings & more
  • 100% Offline Inspections. Fully native app; no cellular data or WiFi needed. Syncs automatically when you reconnect
  • Editing. Make edits to forms — on mobile or the web
  • Scoring. Add scores to quantify conditions & costs
  • Photos. 16 inline per item, time-stamped & auto-captioned
  • Comments. Add inline per item & save for common notes
  • Digital Signatures. Authorize inspections with signatures
  • Save Drafts. Save & have a different inspector finish it later
  • Reports. Create compelling, branded reports, like MIMOs for your residents, complete with company logo and colors

Inspections on mobile graphic

Mobile Inspections

  • Customize Forms. Adjust sections, items, ratings & more
  • 100% Offline Inspections. Fully native app; no cellular data or WiFi needed. Syncs automatically when you reconnect
  • Editing. Make edits to forms — on mobile or the web
  • Scoring. Add scores to quantify conditions & costs
  • Photos. 16 inline per item, time-stamped & auto-captioned
  • Comments. Add inline per item & save for common notes
  • Digital Signatures. Authorize inspections with signatures
  • Save Drafts. Save & have a different inspector finish it later
  • Reports. Create compelling, branded reports, like MIMOs for your residents, complete with company logo and colors

Remote Monitoring

Online monitoring graphic

  • Scheduling. Move-in, move-out, and transfers initiated in MRI Residential Management are automatically scheduled for property personnel
  • Anytime Access. Retrieve inspections as soon as they’re completed in the field from the Home Office
  • Instant Dispatch. Edit forms and instantly dispatch them across all users

Remote Monitoring

  • Scheduling. Move-in, move-out, and transfers initiated in MRI Residential Management are automatically scheduled for property personnel
  • Anytime Access. Retrieve inspections as soon as they’re completed in the field from the Home Office
  • Instant Dispatch. Edit forms and instantly dispatch them across all users

Online monitoring graphic

Real-Time Reporting

Realtime reporting graphic

  • Property Benchmarking. Compare properties by inspection percentage completed and top issues
  • Inspection Progress. Track inspections performed across the portfolio, from Annual Apartment inspections to Quality Assurance
  • Issues & Costs Reporting. Instantly identify top issues across a property and the portfolio

Realtime reporting graphic

Real-Time Reporting

  • Property Benchmarking. Compare properties by inspection percentage completed and top issues
  • Inspection Progress. Track inspections performed across the portfolio, from Annual Apartment inspections to Quality Assurance
  • Issues & Costs Reporting. Instantly identify top issues across a property and the portfolio

There’s a long list of pressing property responsibilities you depend on your inspections to help you manage: ensuring safe common areas like playgrounds and pools, preventing fires and controlling pests, assuring quality living conditions for your residents, being prepared for severe weather events, protecting against lawsuits from negligence claims like slip-and-fall and raising the environmental sustainability & efficiency of your assets.

MRI Inspections Powered By HappyCo arms you with the information you need to drive better operations, get 360° corporate visibility, improve quality assurance, reduce risk and more with our integrated solution.

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Optimize Your Property Operations.
Experience the best real-time inspections solution without sacrificing the simplicity of a single platform.

LEARN MORE

About the author

Avatar

Ben Chadwell
Marketing Manager

Ben hails from the gentle, rolling hills of Pennsylvania, where he achieved a BA in a degree program of his own design - a combo of Conservation Biology, Spanish and International Business - at West Chester University. He brings his background in nonprofit development and writing to the transformative work of HappyCo and especially enjoys crafting thought leadership pieces. When he isn't creating content and collateral, Ben delights in reading, doing improv theatre and blues dancing.

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