Make Readies Made Easy: 5 Steps to Efficient Turns

When time spent turning units means money lost renting them, how can your teams get apartments ready in record time? Director of Happiness Mike Ramseyer shares 5 simple steps.

Make Readies Made Easy: 5 Steps to Efficient Turns
Meet the panelists

When time spent turning units means money lost renting them, how can your teams get apartments ready in record time? Director of Happiness Mike Ramseyer shares 5 simple steps.

1) Add time to the clock with pre-move-out inspections

  • Nobody wants to see turn delayed by big-ticket item replacements: cabinets, countertops, appliances, flooring, and tubs. 
  • An easy fix: completing pre-move-out inspections 14 days before move-out. This way, your techs can document conditions and order from vendors well in advance.
  • You can even speed up your pre-moveout by getting top-quality data from your desktop through Live Inspections, which let a camera operator (i.e. the resident) stream video as you take high-res pictures and notes with an on-screen template. 


2) Prevent damage disputes with thorough move-out templates

  • By creating resident-facing move-out inspections with time-stamped photos and notes, you save time down the line navigating damage disputes
  • Every dollar lost from unit damage takes a toll on your property's business plan, so a bit of diligent documenting mid-turn goes a long way for your NOI. 

3) See what's on track when your punch lists go digital

  • By importing your punch list into a Tasks project board, your teams can leverage what a white board can’t: real-time data they can act on from anywhere. 
  • Every maintenance item automatically generates a "stage" in Tasks (i.e. "countertops"), with a status indicator (i.e. "complete" or "incomplete) to help you stay on deadline.

4) Monitor vendor performance to get what you pay for 

  • Vendor performance is finally trackable, too — with Tasks project boards also displaying the timing and quality of third-party work. 
  • By easily scheduling out vendor assignments (countertops, appliances, etc) in your project board, you can spot and fix anything stacking up as "incomplete."
  • With a real-time window into your make ready process plus the chance to review dashboards post-turn, you can evaluate vendors more effectively than ever. 


5) Schedule a final inspection for a worry-free make ready

  • Getting a second set of eyes on unit conditions is your best shot at impressing a new resident expecting only the best. 
  • With a scheduled and assigned final turn Inspection that automatically generates Tasks for anything in need of further repair, you can be sure of a job done right — before the resident can spot anything wrong. 

P.S. High-quality recordkeeping doesn't have to end at move-out. With Guest Inspections, you can easily send your new resident a digital move-in template covering all the essentials — with options for photos and notes — to get a valuable unit snapshot.

Curious to learn more?

Schedule a call with our team and see how we can power up your Make Readies.

Mike Ramseyer
About the Author
Mike Ramseyer
Director of Pro Services

Mike has over 10 years of property management experience and 10 years of experience working in software implementation, best practices, training, and compliance.


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