In the third episode of our Exploring Maintenance Centralization webinar series, HappyCo welcomed Emma Kelly from our Happy Force team to explore the transformative power of maintenance in enhancing resident experiences with our CPO Ben Nowacky. The discussion delves into:
Key Takeaways:
Ben Nowacky
Chief Product Officer at HappyCo
Ben Nowacky is the Chief Product and Technology Officer at HappyCo and leads the product development and engineering teams across North America and Australia. In this role, Ben is responsible for executing the company’s overall product strategy while ensuring business continuity and data security. He leads with a customer-first methodology and promotes alignment between the product, engineering, and go-to-market teams. Prior to joining HappyCo in 2022, Ben was the Chief Product and Security Officer at Axcient and brings more than 20 years of product and technology experience to his role.
Emma Kelly
Manager of Client Services, Happy Force
Emma joined HappyCo in 2023 as part of our acquisition of Yuhu and is now the Manager of Client Services for Happy Force. Emma comes from a background in property management in the Canadian market and is primarily responsible for new client launches, customer success, and resident and site team engagement for all things Happy Force!
Webinar Date: Wednesday, March 27th 2024
Join us as we unpack maintenance centralization trends with Anchor NW Property Group CEO Mylisa Giroski in conversation with HappyCo CPO Ben Nowacky.
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