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With the right multifamily answering service, every incoming phone call to your community can be an opportunity to increase resident retention, convert prospects, and deliver incredible customer service. To choose a call management technology that ensures high residence satisfaction, ask yourself three simple questions.

Jumpstart your due diligence inspections and provide more accurate information to potential owners with this must-have checklist for multifamily property acquisitions.

When time spent turning units means money lost renting them, how can your teams get apartments ready in record time? Director of Happiness Mike Ramseyer shares 5 simple steps.

With a record-shattering 10 million jobs available in the U.S. economy, multifamily employers are far from alone as they struggle to find the right people to fill open roles.

Scattered systems. Backlogged work orders. And that ambitious plan to “put your resident first” buried under piles of paper. Sound familiar?

With so much in flux for multifamily, HappyCo's Q1 product updates are set to improve your property workflows, helping dispersed teams collaborate more effectively than ever as they collect, share, and act on the data that matters most.

When multifamily communities consider new software, how can they be sure the launch process will live up to expectations? HappyCo spoke with industry leaders to learn the must-haves of software training — from interface essentials to post-launch partnership.

With COVID-19 cases increasing this winter, now is the time to refine the way you manage multifamily teams remotely. HappyCo is here to help — sharing top strategies from industry leaders who oversee on-site and off-site teams.

How do you get teams on the same page when so much is changing in multifamily operations? With solutions that help create alignment and boost efficiency better than ever before. Introducing: HappyCo’s Q4 product lineup!

What role should a finance department play in a pandemic? HappyCo’s VP of Finance highlights the fundamental ways finance teams should shift their focus — from leadership and communication to data and testing.