Thanks to sites like Yelp and Google Reviews, everyone’s a critic: 88 percent of consumers trust online reviews as much as personal endorsements, and 72 percent are prone to prefer businesses with positive reviews. In Multifamily, low online reviews usually highlight either poorly maintained properties or disputes over damage deposits — so centralized inspection data with photo documentation is critical for correcting property issues and preventing disgruntled reviews.
Download this PDF checklist to find out:
- How to drive higher resident satisfaction through improved property data collected on mobile
- How modern inspection software allows landlords to photograph and catalog the state of any asset, reducing contention over damage deposits
- How centralized inspection data helps you spot issues that can lead to poor reviews in one unit, on a single property or across any property in your portfolio