6 Million Units. A Few Industry Firsts.
“Maintenance teams are the unsung heroes of multifamily” is an industry-wide notion that rings loud and true. But what does it actually take to set them up for success? How do you catch failures before they become emergencies, keep residents happy, and protect your bottom line?
These questions drove everything we built in 2025. And the answers? They came from you – the operators, maintenance leaders, and property teams representing 6 million units on the HappyCo platform. The universal theme? When maintenance operations run smarter, it shows.
This year was all about better workflows. AI embedded where your teams actually do the work. Modernized make ready planning. We shipped more value faster than ever—and earned some pretty incredible recognition in the process.
2025 Highlights... And Then Some
The Year AI Got Real
AI was all the rage. So, HappyCo decided to show you what happens when your AI actually talks back to you. Where the real impact unfolded? Residents started thanking Joy. That's the bar we set for ourselves: AI that's useful enough to feel human – and give your frontline teams superpowers.
Plugin Marketplace Expansion
We've always believed that technology should fit your workflows, not the other way around. This year we expanded our open API marketplace so you can connect the tools you already use – and trust. More integrations, fewer workarounds, one ecosystem that keeps on growing.
Real Recognition
Inman's Most Innovative Use of AI Award
JoyAI didn't build itself. This one belongs to the product and engineering teams who obsess over workflows, edge cases, and what it takes to build something people actually want to use.
Best Place to Work Multifamily® 2026
Nearly 200 people across four continents. The ones who answer support tickets at midnight, ship code on tight deadlines, and show up for customers when it counts. This is HappyCo.
The Road Ahead
A massive thank you to everyone who built with us this year. Your feedback, your questions, your willingness to try something new – that's what made 2025 what it was.
The numbers matter. But the people matter most. This year we got to meet more of you face-to-face than ever before – at Happy Summit, at Fixed Summit, at industry events across the country.
Those conversations shaped what we built and where we're headed. Let's keep it going:
Happy Summit — March 4-6, La Jolla, CA
Exclusive product reveals, hands-on demos, and the industry-leading conversations you won't hear anywhere else. Sold out three years running.
Fixed Summit — April 27-29, Austin, TX
The only conference built for multifamily maintenance by the pros who keep properties running day in and out. Next year promises to be even bigger and better.
2025 raised the bar. 2026? We're just getting started.
