2024 Did Not Disappoint
What does it take to shake up multifamily? Some industry-leading inspo plus a whole lot of swagger from none other than HappyCo customers.
It all started at Happy Summit 2024, when maintenance teams laid it on the line: better workflows or bust. By the time NAA's Apartmentalize hit Philly, HappyCo Plugins were shaking up traditional systems with open API integrations.
The final mic drop moment? When Centralized Maintenance set new industry benchmarks (hello 1:170 unit-to-technician ratio).
The numbers? Not too shabby:
- Teams managing 1,000+ units
- 6 million work orders - done
- 3.2 million inspections - done
- Unit turns cut from 21 to 12 days
The real win? Maintenance teams got their weekends back. Property managers stopped chasing problems and started preventing them. And residents? They noticed (and renewed).
While everyone else was busy 'optimizing operational efficiencies,' HappyCo customers and partners made maintenance look like the masterpiece it is.
