Real-Time Hotel Operations
Achieve higher guest satisfaction and better operating efficiency with mobile and web-based applications that give you real-time visibility across your hotels.
Industry — Hotels & Motels
Operations Overview
HappyCo empowers leading hospitality businesses to supercharge their operations. With our mobile inspection platform, remotely manage your hotels with 360° visibility and get real-time intelligence into property conditions and workforce performance.
80%Net PromoterScore |
50%GuestComplaints |
7%Internal Shopper Score |
|
46%Inspection Compliance |
6xRepair Times |
$100KAnnual Labor Costs |
|
80%Net Promoter Score |
50%Guest Complaints |
7%Internal Shopper Score |
46%Inspection Compliance |
6xRepair Times |
$100KAnnual Labor Costs |
The Leading Mobile Inspection Platform
Collect standardized inspection data across your hotel properties to track trends globally and access property-level data instantly.
The Happy Inspector app ensures your staff collects standardized, comprehensive data on every housekeeping and property inspection. And with per item photo documentation, you'll improve cleanliness and achieve better guest satisfaction.
With Happy Manage, our web-based control center, you'll have instant access to inspection reports complete with high res photos, so you can assess and resolve quality issues immediately.
With Happy Insights, our operations intelligence app, you have real-time insight into quality compliance and maintenance performance, so you can preserve guest loyalties, low vacancies and premium room rates.
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With Happy Manage, our web-based control center, you'll have instant access to inspection reports complete with high res photos, so you can assess and resolve quality issues immediately.
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With Happy Insights, our operations intelligence app, you have real-time insight into quality compliance and maintenance performance, so you can preserve guest loyalties, low vacancies and premium room rates.
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The Happy Inspector app ensures your staff collects standardized, comprehensive data on every housekeeping and property inspection. And with per item photo documentation, you'll improve cleanliness and achieve better guest satisfaction.
Inspection Forms for Every Property Process
- Housekeeping Inspections
- Periodic/Quality Inspections
- Maintenance Inspections
- Engineering Inspections
- Amenities Inspections
- Pool/Hot Tub/Gym Inspections
- Landscaping/Grounds Inspections
- Safety/Regulatory Inspections
- ADA Compliance Inspections
- Fire Safety Audits
- Interior/Exterior Lighting Checks
- Security System & Cameras Checks
- Garages & Parking Areas
- Property Inspections
- Construction/Rehab Inspections
- Housekeeping Inspections
- Periodic/Quality Inspections
- Maintenance Inspections
- Engineering Inspections
- Amenities Inspections
- Pool/Hot Tub/Gym Inspections
- Landscaping/Grounds Inspections
- Safety/Regulatory Inspections
- ADA Compliance Inspections
- Fire Safety Audits
- Interior/Exterior Lighting Checks
- Security System & Cameras Checks
- Garages & Parking Areas
- Property Inspections
- Construction/Rehab Inspections
- Housekeeping Inspections
- Periodic/Quality Inspections
- Maintenance Inspections
- Engineering Inspections
- Amenities Inspections
- Pool/Hot Tub/Gym Inspections
- Landscaping/Grounds Inspections
- Safety/Regulatory Inspections
- ADA Compliance Inspections
- Fire Safety Audits
- Interior/Exterior Lighting Checks
- Security System & Cameras Checks
- Garages & Parking Areas
- Property Inspections
- Construction/Rehab Inspections
“We’ve saved thousands of hours and more than $100,000 annually with HappyCo. Happy Inspector eliminates unnecessary clerical work that our inspectors previously performed. And with inspection compliance up 46%, we’ve improved resident satisfaction for our property management services as well.”
Kenny Holtz •
Director of Residential Services,
Yellowstone Club
“Our food and beverage service is 100-percent better than it was just a year ago, our cleanliness has improved and we have been able to communicate our core values more effectively due to the intelligence we have now across all of our locations.”
Ryan Vann • Executive VP Operations & Services,
Fun Eats and Drinks, LLC
“We are in a world of instant gratification — people want to have answers right away. It was important for us to be able to bump up our customer service, bump up our timeliness in getting back to residents and fulfilling their needs. Because HappyCo integrates with Yardi, we are now able to access any inspection from anywhere — and that’s exactly the solution we were looking for.”
Shelly Gil • Regional Manager,
Tarragon Property Services
“Everything in the facility has to be maintained according to our brand’s high standards, in spotless condition and functioning flawlessly. The only way to do that with a high degree of confidence across our franchise gyms is with a consistent, standardized inspection process.”
Dirk Britz • Head of Franchise Clubs,
Jetts 24 Hour Fitness
“Visibility is incredible because you can log right into the HappyCo website and look at any inspection report that anybody has done anywhere in the country. It’s very easy to see who’s doing it well, who’s putting too little detail, who’s putting too much detail, etcetera without ever leaving your desk.”
Steve Dybowski • First VP, National Facilities,
Equity Residential
Operations Executives Rejoice
Drive better operational performance across your hotel properties, from quality assurance to general maintenance — all from your desk or from anywhere in the world.
Better Operations
Higher guest satisfaction, better housekeeping, faster maintenance repair times, fewer guest complaints, and improved labor efficiencies.
360° Visibility
Replace paper-based, Excel or subpar software inspections with the only mobile inspections solution for real-time property intelligence.
Quality Assurance & Compliance
Monitor property conditions and onsite staff in real time to ensure operations are in compliance with quality and safety standards.
Maintenance & Safety
Get instant access to maintenance, safety and regulatory issues across your hotel properties, so you can schedule repairs immediately.
Integrated Solution
Plug your inspection workflows and data into your existing enterprise applications for a seamless experience.
Risk Reduction
Protect against legal disputes with rock solid documentation — including timestamped photos and digital signatures.
More Praise Than Snow On Everest
Ok, a bit of hyperbole, but seriously we take a lot of pride in how we work with you to ensure your success. And customers report happy feelings for our Implementations and Account Management teams.
Implementations Team
With HappyCo, deploy your entire portfolio within weeks. One of our largest customers, Equity Residential, successfully deployed our software to their portfolio of 110,000 units in a single month.
Account Management
With custom service level agreements available and a dedicated account manager,* you’ll always have access to priority-level support whenever you need it.
Professional Services
The HappyCo platform includes best practice forms and standard dashboards. Our forms are easily self-customized, but if you need help or more advanced features, we've got you covered with professional services.
*For specific plans. See Pricing Plans.
Trusted by Industry Leaders
Integrate HappyCo Into Your Enterprise
Get the best real-time operations solution without sacrificing the simplicity of a single platform. With the Happy API, easily integrate the data you collect in HappyCo into corporate applications and databases for seamless workflows and reporting.
Our two-way integration with Yardi Voyager automates the inspection workflow, — streamlining unit setup, inspection scheduling, work orders and reporting.
Learn More
Our integration with MRI Software pairs one of the most innovative property management platforms with HappyCo’s leading inspections solution for standardized operations.
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Standardize property operations and streamline reporting by integrating HappyCo data with RealPage, one of the largest Multifamily software providers.
Learn More
The Happy API enables your IT team to sync properties, schedule inspections, connect to your data warehouse, and automate core processes like MIMO and work orders.
Learn More
Our Buildium integration improves efficiency for property operators, as HappyCo inspection data automatically syncs to Buildium, simplifying your workflow.
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Our integration with ResMan revolutionizes your maintenance operations, — streamlining unit setup, inspection scheduling, move-ins and move-outs, and work orders.
Learn More
Upgrade your property operations to real-time with the HappyCo integration with PropertyTree, Australia’s leading property management solution.
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