happyco presents

Dive into multifamily trends, make new connections, and create thriving communities with a splash of magic from both inside and outside the industry!

Reserve Your Spot
Del Mar, California
March 4-6, 2024

Dive into multifamily trends, make new connections, and create thriving communities with a splash of magic from both inside and outside the industry!

 
HapPy Summit 2024 Recap

Happy Summit 2024 - that’s a wrap!

Featuring four keynotes and seven panels over three days in San Diego, CA, our sold-out event drew in over 100 attendees from across the country. From the first dinner reception to fantastic sessions showcasing Silicon Valley thought leaders and some of the top minds in multifamily, to our tequila adventure on the sea, Summit delighted and invigorated us at each moment of the journey.

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EXCLUSIVE INVITE-ONLY EVENT

3 days. 8 sessions. Endless networking. Unlimited opportunity.

At Happy Summit 2024, we're gathering a select group of multifamily leaders and outside-the-industry experts to explore the latest in AI to maintenance centralization, leadership best practices, and scaling growth successfully. And of course, we'll mix in networking, great meals, and time outdoors in beautiful Del Mar.

We're sold out! Sign up for the waitlist, and we'll contact you in the case of cancellations.
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Your registration and conference meals at L'Auberge are on us!
Location

L’Auberge Del Mar: A SoCal Retreat

Join HappyCo under the sparkling Southern California sun at this luxury resort featuring estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts, and an inviting ocean-view pool.

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Agenda

What to expect at Happy Summit

Our curated agenda blends sessions covering some of the most important topics in multifamily now with powerful talks on technology, culture, and growth from successful executives in and outside the industry. Plus be the first to get limited access to HappyCo's newest solutions to unlock your next level of maintenance operations.

See What to Expect
See What to Expect
See What to Expect
Mon, Mar 4
Arrive and Check In at L’Auberge Del Mar
4pm

You made it! HappyCo team members will greet you at the hotel, facilitate your Summit check-in, and make sure you're ready for the evening ahead.

Welcome Dinner and Reception
6pm

Enjoy a welcome dinner in the hotel's elevated terrace with panoramic views of the Pacific ocean and village shops, and get a sneak peek at what's to come over the next two days.

Tue, Mar 5
Daily Agenda
7:30AM - 8:30AM

Breakfast, Sunset Terrace

8:30am - 12:30pm

Conference Opener & Sessions 1-5

12:30pm - 1:30PM

Lunch & Leisure

1:30 - 5pm

Sessions 6-8 & Cocktail Hour

5pm - 7pm

Leisure Time

7pm - 9pm

Dinner & Networking, Pacific Terrace

opener
Summit Kickoff
8:30AM
30m

Prepare for a day full of insights, thoughtful discussion, and best practices with a delightfully warm welcome from our CEO.

Jindou Lee
CEO & Founder at HappyCo
session 1
KEYNOTE SESSION
How AI Will Impact Multifamily
9AM
30m

Dispel the fears and embrace the benefits that AI will bring to multifamily operations, data connectivity, and asset health.

Paul Pallath
Vice President, Applied AI Practice at Searce
session 2
KEYNOTE SESSION
Culture of Accountability
9:30AM
30m

Learn strategies that help unlock your team's highest potential to reach the magical apex where desired outcomes and vibrant company culture connect.

Alessandra Ghini
Cofounder at GO Strategy Partners
session 3
KEYNOTE SESSION
Building Great Teams that Win
10:15AM
30m

As leaders, learn to position your teams for greatness by providing clear vision, accountability, and execution that everyone can celebrate, repeat, and learn from.

Suzanne Hopson
Founder & Principal at here2elevate
session 4
KEYNOTE SESSION
How to Create & Scale Functional Organizations
10:45AM
30m

Avoid the misalignment and dysfunction that arise from the continuous change of modern organizations. Fix the gaps and overlaps so you can confidently plan your company's future.

Tim Brewer
CEO & Cofounder at Functionly
session 5
PANEL SESSION
Catalyzing Innovation in Multifamily
11:30AM
1Hr

Spearheading innovation in multifamily is often an uphill battle with ample resistance from onsite teams. It has become even more challenging today as cost-cutting is prioritized over new initiatives. In this session, learn how these trailblazers drive innovation, successfully navigating internal hurdles.

Jindou Lee
CEO & Founder at HappyCo
Bhavnesh Jaraim
CIO at Boardwalk
Kyle Nelson
Vice President of Strategic Partnerships at Snappt
Mel Barks
Chief Performance Officer at Avenue5
Marc Rutzen
CEO & Cofounder at HelloData
session 6
PANEL SESSION
Case Study: Self Guided Touring and Smart Access Impact on NOI
1:30PM
30M

Enhance renter satisfaction while simultaneously reducing operational expenses with smart tours and smart access systems. Real-world success stories illustrate the benefits of implementing these solutions. Join us for a journey into the future of rental management, where innovation meets efficiency.

Andre Jordan Sanchez
Chief Operating Officer at Rently
Bhavnesh Jaraim
CIO at Boardwalk
Marc Rutzen
CEO & Cofounder at HelloData
Pam Ouellette
Director Operations Support at Bell Partners
Sherry Freitas
Multifamily Advisor, Former Executive Managing Director at RangeWater
session 7
PANEL SESSION
Operate Smarter, Not Harder: Centralization in Multifamily
2:15PM
45M

This session will explore how two multifamily operators run a centralization model to streamline their operations, improve efficiency across their teams, and maximize their NOI.

Greg Demski
Chief Sales Officer at ResMan
Bhavnesh Jaraim
CIO at Boardwalk
Marc Rutzen
CEO & Cofounder at HelloData
Dustin Lacey
Vice President of Marketing & Technology at Mark-Taylor
Mylisa Giroski
CEO at Anchor NW Property Group
cocktail Hour
Platinum Ballroom
Cocktail Hour Hosted by Snappt
3pm
1hr

Join us for cocktail hour with a speciality drink and passed hors d'oeuvres, and gear up for the last session with a bit of libation! — you don't want to miss it!

Sponsored by
Bhavnesh Jaraim
CIO at Boardwalk
Marc Rutzen
CEO & Cofounder at HelloData
session 8
Product Keynote
The Happiest Path to Centralization: HappyCo's latest products & services
4PM
1Hr

Get an insider's look at the software and service solutions we've got on deck for 2024 and beyond.

Ben Nowacky
Chief Product Officer at HappyCo
WED, Mar 6
Daily Agenda
7:30AM - 8:30AM

Breakfast, Sunset Terrace

8:30am - 11:30am

Conference Sessions 9-11

11:30aM - 12Pm

Closing Remarks

12pm - 1pm

Lunch, Sunset Terrace

1pm - 4pm

Sippin' by the Seashore: A Tequila Adventure

session 9
Panel SESSION
Centralized Leasing and Role Specialization in a Changing Environment
8:30AM
45M

What are the benefits of the new centralized operating model for owners, operators, their customers, and their teams? Find out specific strategies and tactics employed on the path to centralization.  

Tyler Christiansen
CEO at Funnel
Heidi Turner
Principal & Cofounder at Blanton Turner
Mariana Estrada
Chief Strategy Officer at RPM Living
session 10
Panel SESSION
The Future of Maintenance Centralization
9:15AM
1Hr

What does maintenance centralization even mean? While the answer is relatively simple, the application is more nuanced than you may think. This facilitated panel discussion will dig into the details.

Ben Nowacky
Chief Product Officer at HappyCo
John Barr
Portfolio Director at The Dinerstein Companies
Mylisa Giroski
CEO at Anchor NW Property Group
Charlotte Schell
CEO & Cofounder at Wreno
Jindou Lee
Founder & CEO of HappyCo
Raymond Mikulich
Chairman of the Board of Altus Group Ltd
Marc Rutzen
Cofounder & CEO of HelloData
session 11
Panel SESSION
The Future of Data in Real Estate
10:45AM
45m

This panel will explore how emerging trends and tech will unlock the role of data in real estate valuations, asset management, and operations. Ready your company for the next horizon.

Jindou Lee
CEO & Founder at HappyCo
Tim Gamble
Cofounder & Head of Data Engineering at HelloData
Raymond Mikulich
Chairman of the Board at Altus Group Ltd
Jindou Lee
Founder & CEO of HappyCo
Raymond Mikulich
Chairman of the Board of Altus Group Ltd
Marc Rutzen
Cofounder & CEO of HelloData
EXcursion
Sippin' by the Seashore: A Tequila Adventure
1pm
3Hr

Say farewell to Happy Summit in style! This event will be held at the Pacific Coast Grill, nestled right on the beach. Prepare your taste buds for elevated coastal cuisine and curated tequila tastings led by our expert guides. With the ocean as our backdrop, let's toast to unforgettable moments and friendships made, as we conclude a wonderful time together.

Jindou Lee
Founder & CEO of HappyCo
Raymond Mikulich
Chairman of the Board of Altus Group Ltd
Marc Rutzen
Cofounder & CEO of HelloData
Alessandra Ghini
Cofounder at GO Strategy Partners

Alessandra Ghini, Partner at GO Strategy Partners, has over 25 years of marketing experience with an emphasis on brand strategy, marketing communications, program development, and product marketing. Notably, she helped roll out the iPod mini and iTunes Music Store while at Apple, helped Starbucks reposition their brand identity for their 40th anniversary, and helped Vans achieve a record-breaking 50th-anniversary campaign.

Andre Jordan Sanchez
Chief Operating Officer at Rently

Andre Sanchez is the COO at Rently, an innovator of self-guided tours and smart home technology in the rental space. Previously, Andre worked as a cancer researcher. After working at Apple and experiencing the pain of renting an apartment, he understood the value of leasing automation. Andre graduated from UCSB with a BS in Pharmacology and an MBA from UMass Boston. His hobbies include retro-gaming and gardening at his home in Ventura with his wife and three kids.

Ben Nowacky
Chief Product Officer at HappyCo

Ben Nowacky is the Chief Product and Technology Officer at HappyCo and leads the product development and engineering teams across North America and Australia. In this role, Ben is responsible for executing the company’s overall product strategy while ensuring business continuity and data security. He leads with a customer-first methodology and promotes alignment between the product, engineering, and go-to-market teams. Prior to joining HappyCo in 2022, Ben was the Chief Product and Security Officer at Axcient and brings more than 20 years of product and technology experience to his role.

Bhavnesh Jaraim
CIO & VP IT at Boardwalk REIT

Bhavnesh Jaraim serves as the CIO and VP of IT at Boardwalk REIT. In his position, he blends his passion for technology with a commitment to fostering a culture of innovation, growth, and exceptional customer service. He has navigated the challenges of modernizing legacy systems, along with transforming the IT department to address key risks and promote best practices. His passion for property technology is at the heart of his mission to enhance the technology landscape, creating impactful improvements for both operators and solution providers.

Charlotte Schell
CEO & Cofounder at Wreno

Charlotte is the CEO and Cofounder at Wreno, a comprehensive platform built for the real estate industry, specializing in intelligent job estimating, bidding, vetted vendor procurement, and worker scheduling. With a decade of experience in developing and promoting real estate technology, Charlotte previously led Technical Product Strategy and Voice Experience Design at Critical Mass, an award-winning digital agency. Prior to Wreno, Charlotte led seller-centric AI evaluation products at Zillow. Charlotte holds a Bachelor of Science from the London School of Economics and an MBA from the Stanford Graduate School of Business.

Dustin Lacey
Vice President of Marketing & Technology at Mark-Taylor

Dustin has built Mark-Taylor’s marketing structure from the ground up, hiring a talented team and creating a specialized and data-driven Marketing strategy. In his five-year tenure, he has expanded his oversight to include marketing, communications, IT, strategic projects, and the Integrated Operations Network (ION) for the organization’s entire centralized portfolio.

Greg Demski
Chief Sales Officer at ResMan

Greg Demski is an experienced sales and business development leader with a proven track record of growing and revitalizing markets by focusing on customer needs and market opportunities. He has served as the Chief Sales Officer at ResMan for over 7 years and has previously served in sales leadership roles at RealPage and Rent. Greg has nearly three decades of experience within the multifamily industry.

Heidi Turner
Principal & Cofounder at Blanton Turner

Heidi Turner is a Principal and Cofounder at Blanton Turner, where she leads residential property operations and drives company culture. As a Principal, Heidi inspires her team, partners, and clients to challenge assumptions and fight the status quo. She is passionate about mentoring people to achieve their highest goals while creating exceptional experiences. Prior to joining Blanton Turner, Heidi worked as a real estate executive for Lorig, a revered Seattle development company, where she led residential portfolio operations. Her career has generated countless returns in mixed-use multifamily and student housing investments.

Jindou Lee
CEO & Founder at HappyCo

Jindou Lee is the CEO and Cofounder of HappyCo, a multifamily proptech company that builds software and services to enable real-time property operation sand asset management. Prior to his current role, Jindou also founded and exited two previous tech companies. Jindou graduated from the University of South Australia with a Bachelor of Visual Communications and subsequently worked for Midway Games where he led the User Interface team to work on classic titles such as Mortal Kombat, Gauntlet, and Dukes of Hazzard.

John Barr
Portfolio Director at The Dinerstein Companies

John Barr is a seasoned Portfolio Director at The Dinerstein Companies, a prominent nationwide developer, owner, and operator of Class A conventional and student housing communities. With a rich decade-long background, he has honed his expertise working with industry leaders, cultivating a deep passion for leasing and marketing. A graduate of Central Washington University, John holds a degree in Secondary English Teaching, showcasing a unique blend of education and business acumen in the dynamic field of student housing.

Kyle Nelson
Vice President of Strategic Partnerships at Snappt

An industry veteran of over a dozen years, Kyle has successfully helped grow startup companies and worked for some of the world’s largest financial institutions serving the rental housing market. Prior to joining Snappt as Vice President of Strategic Partnerships & Head of Innovation, he held senior roles at Gartner, Experian, TransUnion, and PayLease (now Zego). Kyle holds a Master of Business Administration from the University of Illinois and a Bachelor of Science from the University of North Florida.

Mariana Estrada
Chief Strategy Officer at RPM Living

With over a decade of experience in multifamily operations, administration, and program development, Mariana now leads strategic planning, project management, ancillary services, and centralized services at RPM Living. Driven by a focus on leveraging technology to drive organizational performance, Mariana directs strategic programs that enhance the value of our clients' assets and RPM’s management services. Mariana holds a master's degree from the University of Texas at Austin and received her CPM designation in 2015. 

Mel Barks
Chief Performance Officer at Avenue5 Residential

Mel, who has worked in the real estate industry since 1990, oversees business intelligence projects, key performance indicators, cross-functional initiatives, and strategies to streamline workloads and create efficiencies. Additionally, she leads all aspects of Avenue5’s policies and practices program. Prior to joining Avenue5, Mel served as Chief Performance Officer at Riverstone Residential Group, where she oversaw corporate and community analytics, property transitions, and customer satisfaction initiatives for clients, residents, and associates. She also held roles at CAS Partners as well as several UK third-party real estate firms.

Mylisa Giroski
Chief Executive Officer at Anchor NW Property Group

Mylisa is the Chief Executive Officer at Anchor NW Property Group and is credited with developing the first fully centralized solution in multifamily management. Mylisa is a founding member of Anchor NW Property group, and over the past 14 years she has performed almost every role within the company. Her willingness to dive in and get her hands dirty in every facet of the business provides a strong foundation for her outstanding leadership. She currently leads a company of over 50 employees that manages 32 properties. In addition, she is actively involved in the construction of four new multifamily properties.

Pam Ouellette
Director Operations Support at Bell Partners

Pam is the Director, Ops Support at Bell Partners. Her passion for cultivating relationships with those she works with has led to continued success and growth at Bell. In a multifaceted role since 2016, she oversees a team transitioning assets, supporting operations initiatives, and partnering with key stakeholders to implement new technologies. In 2023, Pam led a Rently self-guided tours pilot group and saw an overall self-guided tour adoption increase by 42%.  Based on the success of the pilot, she led a broader implementation of Rently across the Bell portfolio.

Dr. Paul Pallath., PhD
Vice President, Applied AI Practice at Searce

Dr. Paul Pallath, a distinguished leader with over three decades in digital, data, and AI, heads the Applied AI practice at Searce, driving real outcomes for businesses. With experience in startups to Fortune 500 companies, Paul is a thought leader in AI, holding patents and publishing in top journals. His leadership at Searce is renowned for cutting-edge solutions, reflecting over 25 years of expertise in impactful digital transformation for MNCs and startups.

Raymond Mikulich
Chairman of the Board at Altus Group Ltd

Raymond Mikulich, Chairman of Altus Group Ltd (AIF.TO), brings over 35 years of international real estate finance, investment, and management experience. Formerly with Apollo Global Real Estate and Lehman Brothers, he played pivotal roles in real estate investment banking, M&A, and capital markets development. Mikulich drives Altus Group as a market leader in software, data, analytics, and services for Commercial Real Estate investment markets.

Sherry Freitas
Multifamily Advisor, Former Executive Managing Director at RangeWater

Sherry Freitas was most recently the Executive Managing Director of Property Management for RangeWater Real Estate, overseeing the operational performance of the firm with a focus on business intelligence, strategic growth and operational scaling. She is currently working in an advisory role and discovering new opportunities in the multifamily industry. With over 20 years of multifamily experience, Sherry is a strategic leader and change initiator and over the course of her career, she has overseen nearly 100,000 units. Sherry has extensive experience in high density U.S. markets, Europe, South America and Asia Pacific with emphasis on age-restricted developments and corporate/short stay partnerships.

Suzanne Hopson
Founder & Principal at here2elevate

Suzanne Hopson, a 20-year veteran in multifamily, is the Founder of Here2Elevate, a fractional executive firm aiding businesses in scaling and thriving. As a Vistage Chair and CEO Executive Coach, Suzanne inspires diverse leaders with expertise in leadership development, strategic planning, and organizational scaling. Specializing in NAA training, she motivates through vision, alignment, and people-centric success. Former President of a Midwest multifamily firm, Suzanne is happiest guiding leaders and teams towards professional and personal fulfillment.

Tim Brewer
CEO & Cofounder at Functionly

Tim Brewer is the CEO and Cofounder of Functionly.com, an organizational design software company that empowers leaders to refine company structures amid growth. His platform addresses the turbulence of rapid scaling, aligning teams and plans quickly. Previously collaborating with IT and SaaS leaders at Dropbox, ConnectWise, and Anittel, Tim also serves as an angel investor and chairs JMARK's board of directors. A co-host of "The Org Design Podcast," Tim, with his distinctive Aussie style, shares practical insights gleaned from his journey.

Tim Gamble
Cofounder & Head of Data Engineering at HelloData

Tim's leadership role at HelloData involves developing AI and computer vision-based products and overseeing the data engineering team. Previously, as the first employee at Enodo, he created software to combine disparate datasets for data science applications. His contribution paved the way for Enodo's acquisition by Walker & Dunlop, where he subsequently held the position of Vice President of Data Engineering. Equipped with deep knowledge in real estate data analysis, extraction, and application, Tim believes in the power of data and AI to enable company success. His dedication saw him recognized in Chicago Inno's 25 under 25.

Tyler Christiansen
CEO at Funnel

Tyler brings over a decade of multifamily experience to Funnel, including six years running the national sales organization for one of the top three property management software companies. He is focused on disrupting antiquated practices that don’t make sense, and waste money or time. He believes tech should bring out the best in your business, your team, and for your customers, which is why Funnel’s Renter Management Software flips the status quo, multifamily business model on its head. Tyler is a graduate of BYU and lives in Tampa with his family.

Meet the Speakers
Meet the Speakers
Alessandra Ghini
Cofounder at GO Strategy Partners

Alessandra Ghini, Partner at GO Strategy Partners, has over 25 years of marketing experience with an emphasis on brand strategy, marketing communications, program development, and product marketing. Notably, she helped roll out the iPod mini and iTunes Music Store while at Apple, helped Starbucks reposition their brand identity for their 40th anniversary, and helped Vans achieve a record-breaking 50th-anniversary campaign.

Andre Jordan Sanchez
Chief Operating Officer at Rently

Andre Sanchez is the COO at Rently, an innovator of self-guided tours and smart home technology in the rental space. Previously, Andre worked as a cancer researcher. After working at Apple and experiencing the pain of renting an apartment, he understood the value of leasing automation. Andre graduated from UCSB with a BS in Pharmacology and an MBA from UMass Boston. His hobbies include retro-gaming and gardening at his home in Ventura with his wife and three kids.

Ben Nowacky
Chief Product Officer at HappyCo

Ben Nowacky is the Chief Product and Technology Officer at HappyCo and leads the product development and engineering teams across North America and Australia. In this role, Ben is responsible for executing the company’s overall product strategy while ensuring business continuity and data security. He leads with a customer-first methodology and promotes alignment between the product, engineering, and go-to-market teams. Prior to joining HappyCo in 2022, Ben was the Chief Product and Security Officer at Axcient and brings more than 20 years of product and technology experience to his role.

Bhavnesh Jaraim
CIO & VP IT at a Boardwalk REIT

Bhavnesh Jaraim serves as the CIO and VP of IT at Boardwalk REIT. In his position, he blends his passion for technology with a commitment to fostering a culture of innovation, growth, and exceptional customer service. He has navigated the challenges of modernizing legacy systems, along with transforming the IT department to address key risks and promote best practices. His passion for property technology is at the heart of his mission to enhance the technology landscape, creating impactful improvements for both operators and solution providers.

Charlotte Schell
CEO & Cofounder at Wreno

Charlotte is the CEO and Cofounder at Wreno, a comprehensive platform built for the real estate industry, specializing in intelligent job estimating, bidding, vetted vendor procurement, and worker scheduling. With a decade of experience in developing and promoting real estate technology, Charlotte previously led Technical Product Strategy and Voice Experience Design at Critical Mass, an award-winning digital agency. Prior to Wreno, Charlotte led seller-centric AI evaluation products at Zillow. Charlotte holds a Bachelor of Science from the London School of Economics and an MBA from the Stanford Graduate School of Business.

Dustin Lacey
Vice President of Marketing & Technology at Mark-Taylor

Dustin has built Mark-Taylor’s marketing structure from the ground up, hiring a talented team and creating a specialized and data-driven Marketing strategy. In his five-year tenure, he has expanded his oversight to include marketing, communications, IT, strategic projects, and the Integrated Operations Network (ION) for the organization’s entire centralized portfolio.

Greg Demski
Chief Sales Officer at ResMan

Greg Demski is an experienced sales and business development leader with a proven track record of growing and revitalizing markets by focusing on customer needs and market opportunities. He has served as the Chief Sales Officer at ResMan for over 7 years and has previously served in sales leadership roles at RealPage and Rent. Greg has nearly three decades of experience within the multifamily industry.

Heidi Turner
Principal & Cofounder at Blanton Turner

Heidi Turner is a Principal and Cofounder at Blanton Turner, where she leads residential property operations and drives company culture. As a Principal, Heidi inspires her team, partners, and clients to challenge assumptions and fight the status quo. She is passionate about mentoring people to achieve their highest goals while creating exceptional experiences. Prior to joining Blanton Turner, Heidi worked as a real estate executive for Lorig, a revered Seattle development company, where she led residential portfolio operations. Her career has generated countless returns in mixed-use multifamily and student housing investments.

Jindou Lee
CEO & Founder at HappyCo

Jindou Lee is the CEO and Cofounder of HappyCo, a multifamily proptech company that builds software and services to enable real-time property operation sand asset management. Prior to his current role, Jindou also founded and exited two previous tech companies. Jindou graduated from the University of South Australia with a Bachelor of Visual Communications and subsequently worked for Midway Games where he led the User Interface team to work on classic titles such as Mortal Kombat, Gauntlet, and Dukes of Hazzard.

John Barr
Portfolio Director at The Dinerstein Companies

John Barr is a seasoned Portfolio Director at The Dinerstein Companies, a prominent nationwide developer, owner, and operator of Class A conventional and student housing communities. With a rich decade-long background, he has honed his expertise working with industry leaders, cultivating a deep passion for leasing and marketing. A graduate of Central Washington University, John holds a degree in Secondary English Teaching, showcasing a unique blend of education and business acumen in the dynamic field of student housing.

Kyle Nelson
Vice President of Strategic Partnerships at Snappt

An industry veteran of over a dozen years, Kyle has successfully helped grow startup companies and worked for some of the world’s largest financial institutions serving the rental housing market. Prior to joining Snappt as Vice President of Strategic Partnerships & Head of Innovation, he held senior roles at Gartner, Experian, TransUnion, and PayLease (now Zego). Kyle holds a Master of Business Administration from the University of Illinois and a Bachelor of Science from the University of North Florida.

Mariana Estrada
Chief Strategy Officer at RPM Living

With over a decade of experience in multifamily operations, administration, and program development, Mariana now leads strategic planning, project management, ancillary services, and centralized services at RPM Living. Driven by a focus on leveraging technology to drive organizational performance, Mariana directs strategic programs that enhance the value of our clients' assets and RPM’s management services. Mariana holds a master's degree from the University of Texas at Austin and received her CPM designation in 2015. 

Mel Barks
Chief Performance Officer at Avenue5 Residential

Mel, who has worked in the real estate industry since 1990, oversees business intelligence projects, key performance indicators, cross-functional initiatives, and strategies to streamline workloads and create efficiencies. Additionally, she leads all aspects of Avenue5’s policies and practices program. Prior to joining Avenue5, Mel served as Chief Performance Officer at Riverstone Residential Group, where she oversaw corporate and community analytics, property transitions, and customer satisfaction initiatives for clients, residents, and associates. She also held roles at CAS Partners as well as several UK third-party real estate firms.

Mylisa Giroski
Chief Executive Officer at Anchor NW Property Group

Mylisa is the Chief Executive Officer at Anchor NW Property Group and is credited with developing the first fully centralized solution in multifamily management. Mylisa is a founding member of Anchor NW Property group, and over the past 14 years she has performed almost every role within the company. Her willingness to dive in and get her hands dirty in every facet of the business provides a strong foundation for her outstanding leadership. She currently leads a company of over 50 employees that manages 32 properties. In addition, she is actively involved in the construction of four new multifamily properties.

Pam Ouellette
Director Operations Support at Bell Partners

Pam is the Director, Ops Support at Bell Partners. Her passion for cultivating relationships with those she works with has led to continued success and growth at Bell. In a multifaceted role since 2016, she oversees a team transitioning assets, supporting operations initiatives, and partnering with key stakeholders to implement new technologies. In 2023, Pam led a Rently self-guided tours pilot group and saw an overall self-guided tour adoption increase by 42%.  Based on the success of the pilot, she led a broader implementation of Rently across the Bell portfolio.

Dr. Paul Pallath., PhD
Vice President, Applied AI Practice at Searce

Dr. Paul Pallath, a distinguished leader with over three decades in digital, data, and AI, heads the Applied AI practice at Searce, driving real outcomes for businesses. With experience in startups to Fortune 500 companies, Paul is a thought leader in AI, holding patents and publishing in top journals. His leadership at Searce is renowned for cutting-edge solutions, reflecting over 25 years of expertise in impactful digital transformation for MNCs and startups.

Raymond Mikulich
Chairman of the Board at Altus Group Ltd

Raymond Mikulich, Chairman of Altus Group Ltd (AIF.TO), brings over 35 years of international real estate finance, investment, and management experience. Formerly with Apollo Global Real Estate and Lehman Brothers, he played pivotal roles in real estate investment banking, M&A, and capital markets development. Mikulich drives Altus Group as a market leader in software, data, analytics, and services for Commercial Real Estate investment markets.

Sherry Freitas
Multifamily Advisor, Former Executive Managing Director at RangeWater

Sherry Freitas was most recently the Executive Managing Director of Property Management for RangeWater Real Estate, overseeing the operational performance of the firm with a focus on business intelligence, strategic growth and operational scaling. She is currently working in an advisory role and discovering new opportunities in the multifamily industry. With over 20 years of multifamily experience, Sherry is a strategic leader and change initiator and over the course of her career, she has overseen nearly 100,000 units. Sherry has extensive experience in high density U.S. markets, Europe, South America and Asia Pacific with emphasis on age-restricted developments and corporate/short stay partnerships.

Suzanne Hopson
Founder & Principal at here2elevate

Suzanne Hopson, a 20-year veteran in multifamily, is the Founder of Here2Elevate, a fractional executive firm aiding businesses in scaling and thriving. As a Vistage Chair and CEO Executive Coach, Suzanne inspires diverse leaders with expertise in leadership development, strategic planning, and organizational scaling. Specializing in NAA training, she motivates through vision, alignment, and people-centric success. Former President of a Midwest multifamily firm, Suzanne is happiest guiding leaders and teams towards professional and personal fulfillment.

Tim Brewer
CEO & Cofounder at Functionly

Tim Brewer is the CEO and Cofounder of Functionly.com, an organizational design software company that empowers leaders to refine company structures amid growth. His platform addresses the turbulence of rapid scaling, aligning teams and plans quickly. Previously collaborating with IT and SaaS leaders at Dropbox, ConnectWise, and Anittel, Tim also serves as an angel investor and chairs JMARK's board of directors. A co-host of "The Org Design Podcast," Tim, with his distinctive Aussie style, shares practical insights gleaned from his journey.

Tim Gamble
Cofounder & Head of Data Engineering at HelloData

Tim's leadership role at HelloData involves developing AI and computer vision-based products and overseeing the data science and engineering teams. Previously, as the first employee at Enodo, he created software to amalgamate disparate datasets for data science applications. His contribution paved the way for Enodo's acquisition by Walker & Dunlop, where he subsequently held the position of Vice President of Data Engineering. Equipped with deep knowledge in real estate data analysis, extraction, and application, Tim believes in the power of data and AI to enable company success. His dedication saw him recognized in Chicago Inno's 25 under 25.

Tyler Christiansen
CEO at Funnel

Tyler brings over a decade of multifamily experience to Funnel, including six years running the national sales organization for one of the top three property management software companies. He is focused on disrupting antiquated practices that don’t make sense, and waste money or time. He believes tech should bring out the best in your business, your team and for your customers, which is why Funnel’s Renter Management Software flips the status quo multifamily business model on its head. Tyler is a graduate of BYU, and lives in Tampa with his family.

Please note the Summit agenda is subject to change.
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Close out Q1 2024 at Happy Summit!

There's no better way to complement the start of the new year. At Happy Summit, you'll develop connections with fellow industry experts, swap ideas on how to make your communities thrive, and, of course, soak up the Southern California sun. It's time to pack your bags!

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PASt Summit Highlights

Happy Summit in Napa, CA

In Fall 2018, we hosted our first Happy Summit in the stunning Napa Valley, which explored the ever-evolving landscape of the resident experience. A Napa wineries tour wrapped a bow on it,... and then we had a forced hiatus from hosting our 2nd Summit due to the 2019 California wildfires and 2020-21 pandemic. We are thrilled to re-launch Summit in 2024, and can't wait to make more memories with each of you.