La Jolla, California
Feb 24–26, 2025
Dive into multifamily trends, make new connections, and create thriving communities with a splash of magic from both inside and outside the industry!
We're full up for Happy Summit 2025!
Estancia, La Jolla: Your serene getaway
Join HappyCo under the sparkling Southern California sun at this luxury resort featuring Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool.
Explore the Venue
GET READY FOR THE SUMMIT EXPERIENCE!
Immerse yourself in intimate conversations on cutting-edge topics that drive industry innovation. Plus, enjoy vibrant networking, delicious meals, and refreshing outdoor moments in beautiful La Jolla!
Day 1
Monday, Feb 24
Welcome Reception + Dinner
Guest Arrival / Check-in
Learning Lab Open
Welcome Reception and Dinner
Get to know your fellow attendees! Enjoy a welcome dinner in the hotel's beautiful garden courtyard and get a sneak peek at what's to come over the next two days.
Day 2
Tuesday, Feb 25
Conference Sessions + Leisure + Dinner, Cocktails & Networking
Morning Wellness Hike
Join us as we explore the stunning coastal cliffs of La Jolla on a refreshing morning hike. Breathe in the ocean air, connect with nature, and kickstart Day 2 with scenic serenity.
Breakfast
Opening Remarks
Prepare for a day full of insights, thoughtful discussion, and best practices with a delightfully warm welcome from the HappyCo team.
Training your “Lizard Brain” to Summon Your “Wise Mind”
Our brains run on autopilot - it's how we function and develop. While successful people build effective automatic responses, what happens when these defaults fail? Most double down, making things worse. Learn to recognize these moments and shift to creative solutions when standard approaches fall short.
Networking Break
Learning Lab Opens
Maintenance Confidential: Field Veterans Share Their Playbook
Behind every fixed leak and working AC are maintenance pros who climbed the tech ladder. Get the unfiltered playbook—from 3AM emergencies to team-building success. Learn their secrets to upskilling, certifications, and strategies that make maintenance a career (and an amenity) worth smiling about.
Speed, Scale, Satisfaction: The New Maintenance Mandate
The on-demand economy has redefined what residents expect from maintenance. Hear how smart dispatch networks and integrated marketplaces are helping top properties deliver service at the speed of right now. Get the blueprint for scaling vendor teams and turning fast fixes into renewals.
Lunch Break
The Great Multifamily Balancing Act: Operations, Ownership, and Happy Residents
In this panel discussion, industry pros will reveal how to juggle the daily demands of property operations while keeping ownership happy and residents smiling. They will share practical tactics to overcome operational headaches, embrace tech that delivers property growth, and foster teams that thrive. Walk away with strategies to streamline operations, boost resident satisfaction, and create a win-win for both ownership and on-the-ground teams.
Top 10 Failures from Centralization Veterans
Industry pioneers cut through the noise with unfiltered truths about transforming operations. From hiring misfires to resident surprises, get candid insights about what really moves the needle on centralization. With early wins showing 15% potential savings but lenders still skeptical, learn what matters from operators who've been testing this model for five-plus years running.
Cocktail Hour
Discover the Future of Innovation with HappyCo
Join us for an inspiring keynote packed with groundbreaking announcements and visionary strategies. See firsthand how HappyCo’s transformative solutions can drive success across every facet of your business.
Q&A Roundtables
Join an open dialogue with our team to ask questions, share insights, and dive deeper into topics covered in the keynote and sessions.
Closing Remarks
We'll wrap up the day with highlights, actionable takeaways, and live demos to solidify what you’ve learned and inspire your next steps.
Meet the Plugins in the Learning Lab
Make connections and learn more about HappyCo's plugin partners: Thumbtack, Source7, REBA, Keyway, Sure, Interplay Learning, IrisCX, Roost, Beans, & Igloo
Dinner Reception
Day 3
Wednesday, Feb 26
Morning Conference Sessions + Afternoon Fun
Morning Wellness Yoga
Start your day with an optional yoga session to rejuvenate your mind and body before diving into the day’s activities. Meet at the Olive Lawn. *If the weather is not outdoor-friendly, the backup location will be 'Hidden Feather'.
Breakfast
Learning Lab Open
Opening Remarks
We'll reflect on key moments from day 2 and set the stage for another round of engaging discussions, insights, and learning opportunities.
Between 'Yes' and Success: The Human Reality of Technology Adoption
When a maintenance tech calls your platform his "superhero cape" - that's implementation gold. This fireside chat uncovers the gap between feature promises and field reality. Discover how to transform begrudging compliance into enthusiastic adoption, sidestep the "just say yes" culture, and build technology momentum that endures long after launch.
Extracting Revenue-Driving Insights from AI and data Enhanced Operations
Explore how property management companies can make AI and data more than just features in software by gamifying engagement, humanizing data, and driving actionable insights that impact revenue growth. Learn how to empower teams with engaging approaches to data use while uncovering operational inefficiencies and crafting a future vision for AI-driven property management. Panelists will share real-world examples and discuss the metrics they track—and wish they do—for success in today’s multifamily landscape.
What State Are You In?
This interactive forum is bound to put some centralization myths to bed. Grab your coffee and get ready for a wake-up call about where maintenance operations really stand.
Looking Ahead: Closing Reflections
We'll conclude the event with a reflection on the most impactful moments and leave inspired with key takeaways and a roadmap for what lies ahead.
Lunch & Closing Reception
Step into our LEARNING LAB
Experience products firsthand with interactive testing, guided walk-throughs, and exclusive access to our product experts—ready to answer your burning questions and help you unlock its full potential. Open Tuesday and Wednesday.
Meet the Speakers
Connect with top multifamily leaders and cutting-edge technology experts at Happy Summit, where innovation meets industry insights to shape the future of multifamily living!
Why attend HAPPY SUMMIT 2025?
Inspiring Speakers
Learn from top multifamily leaders and cutting-edge technology experts sharing their insights and experiences.
“Being here at the Happy Summit is like second to none.”
Mylisa Giroski
Chief Executive Officer
Anchor NW Property Group
Unmatched Networking
Connect with top multifamily decision-makers and build valuable partnerships in a fun, engaging atmosphere.
Actionable Insights
Discover innovative ideas and strategies to stay ahead in the multifamily industry.
“What sticks out to me about this event is the connection with real industry issues.”
Suzanne Hopson
Founder & Principal, here2elevate
Memorable Experiences
Enjoy gourmet meals, outdoor activities, and an unforgettable setting in beautiful La Jolla.
You’re in good company
Join the Multifamily leaders attending Happy Summit 2025
You’ve got questions, we’ve got answers.
Who attends Happy Summit?
Happy Summit is an invite-only event that brings together an exclusive group of visionaries and changemakers from the multifamily world and beyond. Here's who you'll meet:
Top Multifamily Executives: Trailblazing leaders driving innovation and shaping the industry.
High-Level Multifamily Managers: Movers and shakers exploring and implementing game-changing solutions.
Industry Thought Leaders: Influencers redefining the future of property operations.
Elite Sponsors: Partners showcasing cutting-edge PropTech innovations.
The HappyCo Dream Team: The masterminds behind the magic, ready to connect and collaborate.
How do I register?
You’re in the right place! As an exclusive invitee, simply click the "Reserve Your Spot" button in the top right corner (or in the navigation on mobile), complete the quick questionnaire, and secure your ticket to Happy Summit 2025.
How do I book my hotel room?
After submitting the registration form, you’ll automatically be redirected to the “Happy Summit: Hotel Reservation Request” page. Complete the form on this page and pay the deposit in order to reserve your room.
You’ll receive a confirmation email titled “Happy Summit 2025 - Hotel Reservation Request Received.” A follow-up email with your confirmed reservation details will be sent closer to the event.
Please note: A $1 deposit will be charged at the time of reservation, and a credit card will be required at check-in to cover room expenses.
If you have any questions or need to adjust your check-in or check-out dates beyond the Happy Summit dates, please contact happysummitrooms@happy.co.
What costs are involved?
Happy Summit is free to attend—no registration fees required! All we ask is that you cover your travel and hotel expenses. Hotel rooms are available at a HappyCo-only discounted rate of $299 per night, inclusive of taxes and fees.
When should I arrive?
Plan to arrive on Monday, February 24th with enough time to travel, check-in, and register before the Welcome Dinner and Reception at 6:00 PM PT.
When should I book flights?
The sooner, the better! We recommend booking your flight by Friday, January 24th to secure the best airfare rates.
Which airport should I arrive to?
We recommend flying into and out of San Diego International Airport (SAN) - 15 miles from the conference hotel.
Can I bring guests?
Absolutely! Your plus ones are more than welcome to join us for meals. During session times, they’re encouraged to enjoy the many attractions the hotel and the beautiful city of La Jolla have to offer. Simply indicate “Yes” on the “Plus One” question in the registration form, and we’ll make sure they’re included in our final headcount for meals. Please note: The hotel charges an additional $20.00 per person for guests sharing a room. However, children under 18 can stay in the same room with their parents at no extra charge.
Is there a dress code?
Come as you are! We want you to feel comfortable, so dress in what makes you feel confident and at ease. Most attendees opt for business casual during sessions and smart casual for evening events.
What should I do if I need to cancel?
If you need to cancel your registration or hotel room, please contact happysummitrooms@happy.co. We’ll work with you to ensure the hotel doesn’t charge you for your reservation.
2024 was a BLAST!
Our sold-out event drew in over 100 attendees from across the country. Fantastic speakers, networking opportunities and a tequila adventure on the sea, Summit delighted us at every moment. We’re leveling up in 2025—be there!
THANK YOU TO OUR Super SPONSORS
Not all heroes wear capes, but our superstar sponsors are key to helping us create a happier future for multifamily living at this year’s Summit.
